I don't now if I should tell you this or not, but your hosting company is telling you porkies.
Yes, it is true that MySQL has a defined limit on the number of connections it can handle, but this is a *global* option that pertains to *all* users of the database server, not just you or any other specific user.
http://dev.mysql.com/doc/refman/5.5/...nnections.html
I can't imagine why they would be trying to place the cause on you (or ZenCart) when the problem was caused by a limitation or problem with their server.
Cheers
Rod



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