ZX Slideshow support thread

[LisaB]

Can you please assist? Total newb here.

I've renamed and uploaded and ran the sql and ZX SLideshow doesn't show in the menu? I'm sure I've missed something but can't figure out why? My website is www.LJandEB.com

[balihr]

Can you please assist? Total newb here.

I've renamed and uploaded and ran the sql and ZX SLideshow doesn't show in the menu? I'm sure I've missed something but can't figure out why? My website is www.LJandEB.com

Did you run the correct SQL patch? Which version of Zen Cart are you using? I checked your site, but can't tell much about admin problems by seeing the frontend.

[LisaB]

Did you run the correct SQL patch? Which version of Zen Cart are you using? I checked your site, but can't tell much about admin problems by seeing the frontend.

Sorry, as I said, total newb! I'm using Zen 1.5.1. Definitely did the 1.5 sql patch. I don't think I've uploaded the files correctly. The updates folder was fine but can you please confirm where I'm supposed to put the following:

zx_slideshow_v2_0_1\files\MYTEMPLATE(I renamed it)\includes\extra_datafiles\zx_slideshow.php
zx_slideshow_v2_0_1\documentation\assets

I think that's where I'm a little lost

[balihr]

Sorry, as I said, total newb! I'm using Zen 1.5.1. Definitely did the 1.5 sql patch. I don't think I've uploaded the files correctly. The updates folder was fine but can you please confirm where I'm supposed to put the following:

zx_slideshow_v2_0_1\files\MYTEMPLATE(I renamed it)\includes\extra_datafiles\zx_slideshow.php
zx_slideshow_v2_0_1\documentation\assets

I think that's where I'm a little lost

Documentation doesn't get uploaded, there's no need for that. You just upload everything that is inside "files" directory. You have to rename YOUR_ADMIN to the actual admin directory on your server. After you get the files in the proper structure, you'll need to run the SQL patch again.

[ideasgirl]

Hello, GREAT PLUG-IN!

I'm using ZC 1.3.9h

Here's my problem:

I upload all the files, and when I try to install the sql patch, I get:

7 statements processed.
Error ERROR: Cannot insert configuration_key "" because it already exists
Warning Note: 1 statements ignored. See "upgrade_exceptions" table for additional details.

When I go to the Configuration > ZX Slideshow all I get is a blank page with the 3 columns and titles, but that's it (no way I can do anything on that page).

I've tried this putting back my backup sql copy and reinstalling few times, always FAILS.

What to do?

(I have the store on "maintenance" and I can't take it off for now, please let me know by pm if you need link with IP maintenance release to take a look).

Your help will be appreciated.

[balihr]

When I go to the Configuration > ZX Slideshow all I get is a blank page with the 3 columns and titles, but that's it (no way I can do anything on that page).

I've tried this putting back my backup sql copy and reinstalling few times, always FAILS.

To be perfectly honest, I have no idea why it happens, but it happened to me as well on several occasions - it's seems like some sites simply won't accept it. Since it obviously accepts the configuration group part of the statement, just install it manually from the DB. Check the configuration group ID, replace it in the SQL statement and run the SQL from phpmyadmin. Don't forget to add the DB prefix if you're using it. Sorry, but that's the best advice I can give you...

[ideasgirl]

just install it manually from the DB

I did. I had to manually insert the configuration group id to every setting because after the patch didn't show configuration page with the settings. After inserting every and each one, the page showed up correctly and ready.

Thanks...

[jaychan2013]

To be perfectly honest, I have no idea why it happens, but it happened to me as well on several occasions - it's seems like some sites simply won't accept it. Since it obviously accepts the configuration group part of the statement, just install it manually from the DB. Check the configuration group ID, replace it in the SQL statement and run the SQL from phpmyadmin. Don't forget to add the DB prefix if you're using it. Sorry, but that's the best advice I can give you...

Hi balihr, I've got the same problem as posts of #126 and #431. But I'm using 1.5.1zencart.
I would like to run sql inside myphpadmin, but I don't know what to do, which SQL area to run. My database is "JAYCHAN", does it run here for the whole sql code?


What group id should I replace?

What should I do for "Don't forget to add the DB prefix"?

Thanks so much!!

[LisaB]

Documentation doesn't get uploaded, there's no need for that. You just upload everything that is inside "files" directory. You have to rename YOUR_ADMIN to the actual admin directory on your server. After you get the files in the proper structure, you'll need to run the SQL patch again.

Thank you. Nutted out what I had done wrong after reading your answer . Off to Configure - thank you very much