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  1. #1
    Join Date
    Jun 2007
    Posts
    474
    Plugin Contributions
    2

    Default Re: Customer messaging feature?

    Quote Originally Posted by hockey2112 View Post
    Those both sound like good methods. I figured a custom messaging system would be just that... very "custom". Thanks, gjh!
    or try this mod, Order Questions

    : http://www.zen-cart.com/downloads.php?do=file&id=91


    It builds order question functionality into the Account History page. All comments back and forth then appear in the account history both to the customer and admin. Emails from customers automatically include order #,etc.

    Quite helpful since most customers think they are your only customer and fail to include any order details while at the same time deciding to use a different name/email from the one they ordered under

    One note though: I recently switched to using CSS Buttons and that broke the button it adds,so......

    -lindasdd

  2. #2
    Join Date
    Jun 2010
    Posts
    207
    Plugin Contributions
    1

    Default Re: Customer messaging feature?

    Quote Originally Posted by lindasdd View Post
    or try this mod, Order Questions

    : http://www.zen-cart.com/downloads.php?do=file&id=91


    It builds order question functionality into the Account History page. All comments back and forth then appear in the account history both to the customer and admin. Emails from customers automatically include order #,etc.

    Quite helpful since most customers think they are your only customer and fail to include any order details while at the same time deciding to use a different name/email from the one they ordered under

    One note though: I recently switched to using CSS Buttons and that broke the button it adds,so......

    -lindasdd


    Very interesting. Good find!

    It looks like it is fairly old though... have you tried it on 1.3.9h or 1.5?

  3. #3
    Join Date
    Jun 2007
    Posts
    474
    Plugin Contributions
    2

    Default Re: Customer messaging feature?

    I run it on 1.3.9h with no issues (prior to switching to CSS Buttons.)

    -lindasdd

 

 

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