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  1. #11
    Join Date
    May 2012
    Location
    Somerset, NJ
    Posts
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    red flag Urgent Help Request - index.php loop

    Hi, everyone.

    I'd welcome any help I could get here. Seems my friend's ZenCart home page at

    http://tuesdayschildshoppe.com/zencart/index.php

    Loads fine but clicking any of the categories or links results in looping back to the page. I've checked the configure.php and htaccess files and as far as I could see, they are fine. The page just stopped working on a specific date, and it's possible a database reset that day MAY have something to do with it. Frankly, I'm not that experienced and I don't have any logs available.

    The site is hosted on GoDaddy! and I've done a restoration or two, and tried everything I know, but the darn issue persists. A few Zenners have kindly stepped up with idea but no joy.

    Short of reinstalling ZenCart 1.5 and redoing a lot of work, has anyone any ideas?

    Much appreciated!

    Thank you,
    John

  2. #12
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Urgent Help Request - index.php loop

    1. Your three threads on the SAME topic have been merged. Please don't spam the community with new threads on the SAME topic.

    2. Since a fresh install doesn't exhibit the symptoms you describe, perhaps a comparison of your site's files vs a clean set of files would be a wise starting point. http://www.zen-cart.com/wiki/index.p...Obscure_Issues
    .

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  3. #13
    Join Date
    Jan 2006
    Posts
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    Default Re: Urgent Help Request - index.php loop

    John,

    1. Your zencart is in the zencart folder?
    2. Your includes/configure.php file is correct?
    3. Can you switch to the Classic Template and if so, does it do this?
    4. What mods do you have (that might cause this)?
    5. Is it possible to temporarily pop-up a fresh zencart in another folder (heck, maybe call it zencart-2 or something) or somewhere else to see if error persists. Using only default classic template.

    Just trying to help trouble shoot.

    Of course, following DrByte is always wise.

    What's especially weird is that when hovering my cursor over the categories/products links, the url looks like it is what it's supposed to be. And the url in the address bar seems to be what it's supposed to be. Yet shows homepage stuff.

    sph
    prommart com
    Last edited by SPH; 11 May 2012 at 06:54 AM.

  4. #14
    Join Date
    Jan 2006
    Posts
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    Default Re: Urgent Troubleshooting Request - all links take me back to home page

    Looking at your site in View Source (partially copied below asterisks), it looks weird to me.

    The url links start off okay, but then the second "_base_href="http://tuesdayschildshoppe.com/zencart/">" is apparently throwing everything back to your top zencart folder, i.e., your homepage.

    No solution yet, but hopefully close for someone to help.

    sph
    prommart com


    **********************
    <div id="navMainSearch"><form name="quick_find_header" action="http://tuesdayschildshoppe.com/zencart/index.php?main_page=advanced_search_result" method="get" _base_href="http://tuesdayschildshoppe.com/zencart/"><input name="main_page" value="advanced_search_result" _base_href="http://tuesdayschildshoppe.com/zencart/" type="hidden"><input name="search_in_description" value="1" _base_href="http://tuesdayschildshoppe.com/zencart/" type="hidden"><input name="keyword" size="6" class="search-header-box" maxlength="30" style="width: 100px;" value="Enter search keywords here" onfocus="if (this.value == 'Enter search keywords here') this.value = '';" onblur="if (this.value == '') this.value = 'Enter search keywords here';" _base_href="http://tuesdayschildshoppe.com/zencart/" type="text">&nbsp;<input src="includes/templates/ashley_pink/buttons/english/button_search_header.gif" value="" class="search-header-button" style="width: 70px;" _base_href="http://tuesdayschildshoppe.com/zencart/" type="image"></form></div>
    <br class="clearBoth">
    </div>
    <!--eof-navigation display-->



    <!--bof-optional categories tabs navigation display-->
    <div id="navCatTabsWrapper">
    <div id="navCatTabs">
    <ul><li><a class="category-top" href="http://tuesdayschildshoppe.com/zencart/index.php?main_page=index&amp;cPath=4" _base_href="http://tuesdayschildshoppe.com/zencart/">Accessories</a> <br>
    <br>
    <br>
    <br>
    <br>
    </li><li><a class="category-top" href="http://tuesdayschildshoppe.com/zencart/index.php?main_page=index&amp;cPath=30" _base_href="http://tuesdayschildshoppe.com/zencart/">Anklets &amp; Toe Rings</a> <br>
    <br>
    <br>
    <br>
    <br>
    </li><li><a class="category-top" href="http://tuesdayschildshoppe.com/zencart/index.php?main_page=index&amp;cPath=1" _base_href="http://tuesdayschildshoppe.com/zencart/">Bracelets</a> <br>
    <br>
    <br>
    <br>
    <br>

  5. #15
    Join Date
    May 2012
    Location
    Somerset, NJ
    Posts
    9
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    Default Re: Urgent Help Request - index.php loop

    I sincerely apologize for even the slightest resemblance to spam. Just desperate for the help.

    I'll give your recommendation a try, and thanks very much.


    Quote Originally Posted by DrByte View Post
    1. Your three threads on the SAME topic have been merged. Please don't spam the community with new threads on the SAME topic.

    2. Since a fresh install doesn't exhibit the symptoms you describe, perhaps a comparison of your site's files vs a clean set of files would be a wise starting point. http://www.zen-cart.com/wiki/index.p...Obscure_Issues

 

 
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