Zen Colorbox

[GoldBuckle]

I am having a similar issue. I had apparently installed ColorBox in a previous ZC version (and forgot all about it). When I installed 2.0.1 the files for ColorBox should not have been in there, only references in the DB as a configuration item. I do not remember installing colorbox after 2.0.1...idk...but 2.0.1 was working perfectly fine with multiple images. Then last week I installed Image Handler 5 and now when I have multiple images for a product everything disappears except for the 1st image...no product description, no attributes, no quantity box, no add to cart...nada...it has been a nightmare to say the least trying to figure it out...I tried running the sql uninstaller for ColorBox but that didn't work. Also uninstalled Image Handler 5 and that didn't work either. Products with only 1 image display normal, add a 2nd image and I get the blank product page, remove the additional image and the page comes back.

So I decided to just re-install 2.0.1 but every time I do it does not give me the "Upgrade" button option despite setting the configure.php files in both the includes and admin/includes folder. Re-tried it like 5 times today thinking I was doing something wrong. I tried upgrading to 2.1.0 to just get past the issue with 2.0.1 but DPU which I depend on for my site wouldn't work...so I tried POSM and POSM P/W and it apparently doesn't have the same functionality as DPU so I am back to square one.

If you find the fix for the partial white screen please let me know.

[dbltoe]

https://docs.zen-cart.com/user/troub...ng/blank_page/

[mc12345678]

In software reinstallation of 2.0.1, if still referencing the same database, then there would not be a database upgrade option.

If then the same database was upgraded to 2.1.0, without a backup of the any of the previous versions then the database is at 2.1.0 even though now restoring back to software version 2.0.1.

As to IH, there are some additional observers that check for the database existence of color box. I would expect if those additional observers were not present, then the database extras if still present wouldn't have an impact on IH.

If you're getting a black page, there should be some sort of debug log generated that should then also help track down the issue... May have to look at your host settings to generated the log assuming it's not an error but instead a warning or less.

[GoldBuckle]

So if I remove those references of Zen Colorbox from the data base will that fix the issue?

In software reinstallation of 2.0.1, if still referencing the same database, then there would not be a database upgrade option.

If then the same database was upgraded to 2.1.0, without a backup of the any of the previous versions then the database is at 2.1.0 even though now restoring back to software version 2.0.1.

As to IH, there are some additional observers that check for the database existence of color box. I would expect if those additional observers were not present, then the database extras if still present wouldn't have an impact on IH.

If you're getting a black page, there should be some sort of debug log generated that should then also help track down the issue... May have to look at your host settings to generated the log assuming it's not an error but instead a warning or less.

[mc12345678]

So if I remove those references of Zen Colorbox from the data base will that fix the issue?

Somewhat depends. If issue exists when IH is not installed then there's something else about. Otherwise I expect either removal of the extra IH files for color box or removal of the database settings for color box to correct. Understand though also this plug-in has it's install process where the admin files include installation.

So would need to remove the install files or rename their extension and then do the database removal to prevent reinstallation. FWIW, I'm not currently looking at the package to suggest more guidance, working from memory.