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  1. #1
    Join Date
    Feb 2009
    Location
    Gloversville, New York, United States
    Posts
    18
    Plugin Contributions
    0

    Default UPS Shipping Multiplying weight by 4

    We have just installed our zencart store: http://www.bangerz.com/zencart/
    I have installed the UPS add on and everything appears to be working fine.

    HOWEVER, once you estimate shipping, even though the product weight appears correctly at the top of the window, UPS multipies the weight by 3 or 4

    I assume I have done something incorrectly in the admin but I don't know where and I can't find any other threads with this problem.

    See Below:

    Estimate Shipping Costs

    Total Items: 1 Weight: 1lbs Amount: $3.99
    Address: Gloversville, NY 12078 United StatesGloversville, NY 12078 United States
    Ship to:

    Emery Designs
    Elizabeth Emery
    130 Kingsboro Ave
    Gloversville, NY 12078
    United States




    Available Shipping Methods

    Rates



    Store Pickup (Walk In)

    $0.00



    United Parcel Service (1 x 4.00lbs) (2nd Day Air)

    $20.95



    United Parcel Service (1 x 4.00lbs) (3 Day Select)

    $15.92



    United Parcel Service (1 x 4.00lbs) (Ground)

    $12.37


    [ Close Window ]

  2. #2
    Join Date
    Feb 2009
    Location
    Gloversville, New York, United States
    Posts
    18
    Plugin Contributions
    0

    Default Re: UPS Shipping Multiplying weight by 4


  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: UPS Shipping Multiplying weight by 4

    Also ensure that you have the current January 22, 2012 USPS shipping module:
    http://www.zen-cart.com/showthread.p...anuary-22-2012
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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