PHP Version Problem Can not install

[Lee_P]

Hi everyone,

Please forgive me as I am new to Zen Cart and trying to move from another software.

Using Fantastico I sucessfully installed v1.3, however an upgrade message made me try before adding any content etc, the upgrade did not go well due to a PHP problem, so I deleted all and manually uploaded the files to complete a fresh install, unfortunately I get the same error when I attempt to install:

Hello. Thank you for loading Zen Cart®.
Unfortunately we've discovered a problem:

The PHP version you are using (5.2.9) is too old, and this version of Zen Cart® cannot be used. You need to upgrade your server to the latest version of PHP.

This version of Zen Cart® requires an absolute minimum of PHP version 5.2.14
It is recommended to use the latest version of PHP 5.3.xx.

NOTE: At the time of this release, PHP 5.4 is not yet officially available, and has not been extensively tested with this version of Zen Cart®. Check the www.zen-cart.com website for the latest version if your server is running PHP 5.4 or newer.

My cPanel does not allow me to change the version so I am a bit stuck, can anyone give me any advise?

Thanks very much
Lee

[DrByte]

Who is your hosting company?
You should log a support ticket with them, including all the details you posted here.