Reviews - Updated [Support Thread]

[chriscana]

Could you check in your /includes/modules/pages/product_reviews_write directory and make sure that there's not a file named header_php-original.php or something similar?

This was the problem. I had changed file names to _BACKUP.php but they still had the php extension. Changing them as you suggested fixed this.

Thank you kindly.

[lat9]

Great! I'm glad you got it sorted out.

[discoverytdi]

Getting this on the right hand side of the image was fine on my test site [VSS/80WFSFFPLDBSC]">http://www.rvsolarsystems.co.uk/Free...roller/Reviews

[discoverytdi]

Getting this on the right hand side of the image was fine on my test site [VSS/80WFSFFPLDBSC]">http://www.rvsolarsystems.co.uk/Free...roller/Reviews

OK still had Testimonials Manager side box active

[discoverytdi]

spoke too soon
I'm getting two pages for my reviews if I click on the reviews side box I get this page http://www.rvsolarsystems.co.uk/Free...w?reviews_id=1 which is fine and as it should be
fi I click on the read reviews link on the product page I get http://www.rvsolarsystems.co.uk/Free...roller/Reviews and it's all messed up. Any help appreciated

[lat9]

This plugin only makes modifications to the product_reviews_write page, so what you're seeing on the reviews and product_reviews pages are based on any customizations you've made there. I went to your site, clicked on the sidebox "Reviews" link, clicked on one of the "Products Details" buttons, clicked on the "Read Reviews" button from there, then back to "Product Details" and all looked OK-fine to me.

Perhaps if you'd list a specific sequence of clicks that result in the unwanted behavior I could provide more information, but at this point I don't see what's wrong.

[discoverytdi]

DivaVocals had the solution it was zen lightbox apparently it's a known issue.