Reviews - Updated [Support Thread]

[lat9]

This plugin only makes modifications to the product_reviews_write page, so what you're seeing on the reviews and product_reviews pages are based on any customizations you've made there. I went to your site, clicked on the sidebox "Reviews" link, clicked on one of the "Products Details" buttons, clicked on the "Read Reviews" button from there, then back to "Product Details" and all looked OK-fine to me.

Perhaps if you'd list a specific sequence of clicks that result in the unwanted behavior I could provide more information, but at this point I don't see what's wrong.

[discoverytdi]

DivaVocals had the solution it was zen lightbox apparently it's a known issue.

[Andy-C27]

Hi
Not sure if this has been mentioned before but while doing SEO using seo doctor on firefox my title tags had 2 H1 tags causing errors .
I eventually found it (with a little help :) ) to be the reviews on every product page

I changed includes/template/your template/ template/tpl_product_reviews_write_default
line 12
<h1 id="reviewsWriteHeading"><?php echo $products_name . $products_model; ?></h1>
and changed the h1 tags to h2 which then fixed my double tag issues.
So not sure if it is an error or just my template or just me..

thanks

[lat9]

ATSWorld, since there's only one <h1> tag in the tpl_product_reviews_write_default.php file that comes with this plugin and since the "standard" Zen Cart behavior is to have this page (product_reviews_write) as a stand-alone page, I'm guessing that it's an issue with your template.

From what you've said, the template seems to be imbedding the contents of the product_reviews_write page into the product_info page.

[philip937]

@lat9. quick question. how does the details of guest reviewers get stored? does it create a dummy account in table cutomers?
I ask because isnt this where the standard reviews module pulls the info from?

if it does create a dummy account does this cause problems if the user trys to create an account later?

Thanks

[lat9]

Phil, the only detail stored for a guest reviewer is the name they entered. All of the reviews information is stored in the reviews table, which is customer-independent and contains its own field for the 'customers_name' (i.e. the name of the reviewer). The only difference for a guest reviewer is that the customer_id value that's stored is 0 (since there's no id associated with them).

[philip937]

Phil, the only detail stored for a guest reviewer is the name they entered. All of the reviews information is stored in the reviews table, which is customer-independent and contains its own field for the 'customers_name' (i.e. the name of the reviewer). The only difference for a guest reviewer is that the customer_id value that's stored is 0 (since there's no id associated with them).

Fantastic, thanks for clarifying :o) will install tonight!