Issue when down for maintenance

[mkyle]

Hi,

when my site is down for maintenance it directs to the wrong url (shows subfolder on my main site hosting - eg. http://www.joeblogs.com/jsmith/index...or_maintenance - should show as jsmith.com). The domain for the site is setup as a subdomain on my own site (folder within public_html/jsmith folder). When the site is up and running I do not have this issue.

Thanks, Martin

[Ajeh]

If you go to the Configuration ... Website Maintenance ... what do you have set for:

Down for Maintenance: filename
Down for Maintenance filename
Note: Do not include the extension
Default=down_for_maintenance

[DrByte]

It uses the URL comprised of using your HTTP_SERVER plus your DIR_WS_CATALOG settings from your /includes/configure.php file, just like the rest of your store does.

[mkyle]

Hi,

it is set to down_for_maintenance in config>website main

Thanks, Martin

[mkyle]

Hi,

I have tried changing HTTP_SERVER and DIR_WS_CATALOG settings my includes (/includes/configure.php file) to the correct web address. However when I try and load the site I get a the below error message

Not Found

The requested URL /jsmith.com/index.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the reque

below is a copy of the code from the config file:

// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
define('HTTP_SERVER', 'http://www.jblogs.com');
define('HTTPS_SERVER', 'https://www.jblogs.com');



// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/jsmith.com/');

You help is much appreciated as this is truely stumped me

Thanks, Martin

[DrByte]

If your site URL is jsmith.com then HTTP_SERVER should be jsmith.com and not jblogs.com and DIR_WS_CATALOG should be '/'.

And if jsmith.com is a subdomain whose files are located in a jsmith.com folder below another domain, then DIR_FS_CATALOG should still reflect the full path to the jsmith.com folder.

[mkyle]

Thanks again now got it working with the below:

// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
define('HTTP_SERVER', 'http://jsmithcom');
define('HTTPS_SERVER', 'https://jsmithcom');



// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');