Support Thread for Google reCAPTCHA plugin

[mc12345678]

I am not sure which version I have, it was installed towards end of 2012, is there a way to check what version it was installed?

Yes and no/depends. This conversation is diverging from the central focus of this thread. Might I suggest bening a new thread and then posting the link to that thread in here. My guess would be that it has been updated. At the very least if you go to the current plugin and an update has been provided almost at any time in 2013, then probably old.

[Coins2012]

I got it working, it was my error, was not entering the code correctly, now it displays the Captcha and works fine when entering the wrong info but when entering the correct captcha info, the email is not sent and error shows that sayts "Error invalid-site-private-key".

Any ideas?

Yes and no/depends. This conversation is diverging from the central focus of this thread. Might I suggest bening a new thread and then posting the link to that thread in here. My guess would be that it has been updated. At the very least if you go to the current plugin and an update has been provided almost at any time in 2013, then probably old.

[mc12345678]

I got it working, it was my error, was not entering the code correctly, now it displays the Captcha and works fine when entering the wrong info but when entering the correct captcha info, the email is not sent and error shows that sayts "Error invalid-site-private-key".

Any ideas?

Is this the only place that you have recaptcha activated? Have you tried at say the contact us page?

If the answer is first time trying, then I would suggest revisiting the installation instructions. There are some things that need to be entered, changed, etc in order for this plugin to communicate properly with google and validate the entry. Basically need to have an account and provide the plugin the "login" details.

[Coins2012]

I have it in the Contact US Page and Create Account Page, that works fine, not getting error but sometimes even if you don't enter the capthca info it still sends the info and you are able to create an account, I think some other people had this problem.

As far as the 'As A Question', not sure why I am getting that error.

Is this the only place that you have recaptcha activated? Have you tried at say the contact us page?

If the answer is first time trying, then I would suggest revisiting the installation instructions. There are some things that need to be entered, changed, etc in order for this plugin to communicate properly with google and validate the entry. Basically need to have an account and provide the plugin the "login" details.

[mc12345678]

I have it in the Contact US Page and Create Account Page, that works fine, not getting error but sometimes even if you don't enter the capthca info it still sends the info and you are able to create an account, I think some other people had this problem.

As far as the 'As A Question', not sure why I am getting that error.

Okay, couple of things going on with that statement: sometimes things work, sometimes they don't. If the sometimes this plugin doesn't stop traffic there are a few things to look into. Do you have files that have been "renamed" but still end with .php? So like header_php_old.php for example. (In most cases any file ending in .php will be loaded. Sometimes alphabetically, sometimes by whatever, etc...need to verify that the applicable "trigger" code is provided so that can't leave a blank entry or incorrectly enter the recaptcha and for it to carry on.

Now, about the current ask a question issue. It seems that perhaps the "last" necessary file is not "loaded". Wondering if this is a result of a missing notifier, or the observer is not looking for the notifier that is present or a combination. The thought being, when a specific line of code is processed, that a series of actions occurs which includes loading the file that has your credentials for recaptcha.

[Coins2012]

ok, I did a search for header_php_old.php and found one file and renamed it to .bak, this did not solve the problem of Create Account and Contact Us. As far as the Ask Question, not sure what to do other than removing the code, at least now it stops the spam completely, I was getting 100's of spam email from this, is there a way to disable the Ask Question Module, I looked in the Zencart Admin but couldn't find the feature.

Thank you

Okay, couple of things going on with that statement: sometimes things work, sometimes they don't. If the sometimes this plugin doesn't stop traffic there are a few things to look into. Do you have files that have been "renamed" but still end with .php? So like header_php_old.php for example. (In most cases any file ending in .php will be loaded. Sometimes alphabetically, sometimes by whatever, etc...need to verify that the applicable "trigger" code is provided so that can't leave a blank entry or incorrectly enter the recaptcha and for it to carry on.

Now, about the current ask a question issue. It seems that perhaps the "last" necessary file is not "loaded". Wondering if this is a result of a missing notifier, or the observer is not looking for the notifier that is present or a combination. The thought being, when a specific line of code is processed, that a series of actions occurs which includes loading the file that has your credentials for recaptcha.

[Coins2012]

It's all good now, looks like the google keys were entered incorrectly by the website developer and some of the code was not added.

thank you

Okay, couple of things going on with that statement: sometimes things work, sometimes they don't. If the sometimes this plugin doesn't stop traffic there are a few things to look into. Do you have files that have been "renamed" but still end with .php? So like header_php_old.php for example. (In most cases any file ending in .php will be loaded. Sometimes alphabetically, sometimes by whatever, etc...need to verify that the applicable "trigger" code is provided so that can't leave a blank entry or incorrectly enter the recaptcha and for it to carry on.

Now, about the current ask a question issue. It seems that perhaps the "last" necessary file is not "loaded". Wondering if this is a result of a missing notifier, or the observer is not looking for the notifier that is present or a combination. The thought being, when a specific line of code is processed, that a series of actions occurs which includes loading the file that has your credentials for recaptcha.

[mc12345678]

It's all good now, looks like the google keys were entered incorrectly by the website developer and some of the code was not added.

thank you

Glad you got it to work. Appears that went back and confirmed that was having the problem no matter where it was used, good to check out why "works" for one and not the other or in this case, didn't work here, does it work elsewhere? :) best of luck with your next adventure!