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  1. #1
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    Default What does this mean

    and what am i suppose to look for, my store went to the setup page

    Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.

  2. #2
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    Default Re: What does this mean

    Quote Originally Posted by hootienchyna View Post
    and what am i suppose to look for, my store went to the setup page

    Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.
    Is this on a new install? Have you set you 2x configure files to match your database settings? If this is an existing/live store then have your configure files been modified by you...or someone else?

  3. #3
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    Default Re: What does this mean

    this is an existing store, i changed nothing and i am the only one who has access.
    it happened the other day also and godaddy ran tests and said everything was good. but when she went to my store it actually came back itself so i am very confused.
    this store i have been using for a couple of years now.

    i did a backup right as the site was working last 2 days ago, the backup was through the mysql database. if i do a restore will i lose anything besides a new order or 2

  4. #4
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    Default Re: What does this mean

    GoDaddy has been having server trouble that cause this sort of problem for a couple of days. I suggest you find a better host.

  5. #5
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    Default Re: What does this mean

    wow and they actually told me that there is no problem on their end or mine

  6. #6
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    Default Re: What does this mean


  7. #7
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    Default Re: What does this mean

    so i let godaddy know whats goin on and i get this reply


    Thank you for contacting Online Support. It appears you are seeing errors on your ZenCart site. We are unable to support third party application issues and we do not support the inner functionality of this program. If you are having difficulty using a third party product, we can help troubleshoot that process to the point that we find that the issue lies entirely within the configuration of that product.

    You may wish to consult with a community forum online or do a search on your favorite search engine as other users may have encountered a similar problem in the past and may offer helpful solutions. If you believe the issue is caused by something within our system please reply with as much pertinent information as possible and we will further review the issue.

    Please let us know if we can help you in any other way.

  8. #8
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    Default Re: What does this mean

    Time for a new host if I were you...

  9. #9
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    Default Re: What does this mean

    Hopefully its not that hard to move to a new host, i'm kinda nervous about losing all my stuff.
    Also not sure how to do the mysql database.

  10. #10
    Join Date
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    Default Re: What does this mean

    Quote Originally Posted by hootienchyna View Post
    Hopefully its not that hard to move to a new host, i'm kinda nervous about losing all my stuff.
    http://www.zen-cart.com/content.php?...fferent-server

    Quote Originally Posted by hootienchyna View Post
    Also not sure how to do the mysql database.
    http://www.zen-cart.com/downloads.php?do=file&id=7 A very useful mod and simple to install.

 

 
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