Results 1 to 5 of 5
  1. #1
    Join Date
    Dec 2011
    Posts
    4
    Plugin Contributions
    0

    Default Can't update customer's status?

    Hi there,

    I went in my admin a week or so ago and everything was fine. And now, I log in, I see the customer's name and how much they ordered on the home page of the admin, so I click their name. And then they don't show up. I search for their name and their old order shows up, but not their recent one.

    What is going on?

  2. #2
    Join Date
    Dec 2011
    Posts
    4
    Plugin Contributions
    0

    Default Re: Can't update customer's status?

    Bump. Bump.

  3. #3
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,970
    Plugin Contributions
    96

    Default Re: Can't update customer's status?

    Do you have any admin debug .log files in your /cache folder? If so, they'll give you a hint as to what the problem is.

  4. #4
    Join Date
    Dec 2011
    Posts
    4
    Plugin Contributions
    0

    Default Re: Can't update customer's status?

    Quote Originally Posted by lat9 View Post
    Do you have any admin debug .log files in your /cache folder? If so, they'll give you a hint as to what the problem is.
    Hi, thank you for your response!

    I do. I have about 1,000 files in there, but I just looked at the logs from July. There's one making reference to the orders.php on line 148, but I don't see orders.php in there. *By the way, I removed my full path to orders.php:

    [20-Jul-2012 06:31:39] PHP Fatal error: Call to undefined function date_diff() in /orders.php on line 148

    I have an orders_archive.php and orders_status.php. I looked in those files and nothing seemed to jump out on line 148.

    Thoughts?

  5. #5
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Can't update customer's status?

    Search the forums for "undefined function date_diff". You'll see several threads which suggest you either have an outdated version of Zencart, or some mod files which are outdated.

 

 

Similar Threads

  1. v151 Order Status Update / Append Comments & Noitify Customer
    By Brent in forum Managing Customers and Orders
    Replies: 4
    Last Post: 16 Oct 2013, 07:57 PM
  2. v139h Image missing in Customer Status Update email
    By partygirl in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 18 Mar 2012, 10:36 PM
  3. Can you auto update the order status?
    By ricky_moore in forum Managing Customers and Orders
    Replies: 3
    Last Post: 11 Jan 2011, 05:35 PM
  4. Help, blank page when viewing customer orders to update status
    By WUHUIMEI in forum Managing Customers and Orders
    Replies: 2
    Last Post: 19 May 2009, 10:54 AM
  5. Email to customer after Order status update
    By awk_grep in forum Built-in Shipping and Payment Modules
    Replies: 1
    Last Post: 13 Mar 2007, 07:13 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg