Minimum Customer Account Information - Support Thread

[Kennym]

OK, resolved the odd bit of text. Thank you very much for the clue. It was this directory;

\includes\languages\english\extra_definitions\YOUR_TEMPLATE that required updating. I clearly did not look deep enough into the directory structure for Template folders.

I will modify the telephone number part later and I appreciate very much your advice on that part too. My 'store' really is just a Free Download Site so I don't want any more info from a user than absolutely necessary.

Kind regards,
Marleyman

[lat9]

Please note that you'll still need to set the Minimum Values->Telephone Number to 0 even if you choose to remove the telephone number's display entirely; otherwise, the form-processing code associated with the create_account page will throw an error!

[Kennym]

Hi, I am having another issue now and it may or may not be this addon. Could the mod be casing this error?
From this post http://www.zen-cart.com/showthread.p...on-not-working

Hi,

New customers get a server 500 error when trying to create a new account in my store. http://www.railworks.marleyman.co.uk/store/

Zen Cart 1.5.1 - Database Patch Level: 1.5.1 New Install
PHP Version: 5.2.17
Database: MySQL 5.1.56
Server: Microsoft-IIS/7.5
Windows NT WINSRV105 6.1 build 7601
API version 5.0.22

Template API version 5.0.22

Mods
Image Handler 4
backup_zc_v1.1
ckeditor-365-for-zencart
minimum_customer_account_information

Store Status 0

Latest New Account Creation was 15th Nov using the mod, since then I have this 500 error
No myDebug log files have been generated in my 'logs' folder

Error during account creation reads;
*****
Server error
The website encountered an error while retrieving http://www.railworks.marleyman.co.uk...create_account. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this web page later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.
*****

I have looked at this;

http://www.zen-cart.com/content.php?105
and this;
http://www.zen-cart.com/showthread.p...-php-main_page
neither seem to give me the info I need.

[lat9]

Please see my response in the other thread you started (http://www.zen-cart.com/showthread.p...80#post1165080) ...

[lat9]

I've submitted v1.2.2 to the plugins area for review:

• Restore the already optional "Forum Nick Name" field to the minimum customer information collected. This change includes the updates identified by this thread.
• BUGFIX: After a customer purchase, the "Previous Orders" table in the account page showed "Ship To" instead of "Sold To" and included the unused customer's country.
• BUGFIX: Moved the file /includes/email/email_template_checkout.html to /email/email_template_checkout.html in the distribution zip-file.

[lat9]

I've submitted v1.2.3 to the Plugins area for review. One "small" change that's kind of a corner case:
- BUGFIX: Use case-insensitive compare (strcasecmp) when checking email and email confirmation in /includes/modules/YOUR_TEMPLATE/create_account.php.

[DeeL]

OK, resolved the odd bit of text. Thank you very much for the clue. It was this directory;

\includes\languages\english\extra_definitions\YOUR_TEMPLATE that required updating. I clearly did not look deep enough into the directory structure for Template folders.

I will modify the telephone number part later and I appreciate very much your advice on that part too. My 'store' really is just a Free Download Site so I don't want any more info from a user than absolutely necessary.

Kind regards,
Marleyman

I am having the same issue, however when I look in the unzipped folder tree I don't even have an extra_definitions folder in the english folder mentioned above. Any idea what could have happened?

[DeeL]

I am also seeing the text below with a red border when I try to register. The address fields are not showing but I get the following error.

Error Your Street Address must contain a minimum of 5 characters.
Error Your City must contain a minimum of 2 characters.
Error Your State must contain a minimum of 2 characters.
Error Your Post/ZIP Code must contain a minimum of 4 characters.
Error You must select a country from the Countries pull down menu.

[lat9]

re: I am having the same issue, however when I look in the unzipped folder tree I don't even have an extra_definitions folder in the english folder mentioned above. Any idea what could have happened?

All I can suggest is unzipping the distribution file again; the folder is there ...

[lat9]

I am also seeing the text below with a red border when I try to register. The address fields are not showing but I get the following error.

Error Your Street Address must contain a minimum of 5 characters.
Error Your City must contain a minimum of 2 characters.
Error Your State must contain a minimum of 2 characters.
Error Your Post/ZIP Code must contain a minimum of 4 characters.
Error You must select a country from the Countries pull down menu.

The presence of these errors suggests to me that you didn't rename the /includes/modules/YOUR_TEMPLATE directory to reflect your custom template's name. Those errors are not issued if that file from the zipped release file is present.