Minimum Customer Account Information - Support Thread

[DeeL]

I am also seeing the text below with a red border when I try to register. The address fields are not showing but I get the following error.

Error Your Street Address must contain a minimum of 5 characters.
Error Your City must contain a minimum of 2 characters.
Error Your State must contain a minimum of 2 characters.
Error Your Post/ZIP Code must contain a minimum of 4 characters.
Error You must select a country from the Countries pull down menu.

[lat9]

I am also seeing the text below with a red border when I try to register. The address fields are not showing but I get the following error.

Error Your Street Address must contain a minimum of 5 characters.
Error Your City must contain a minimum of 2 characters.
Error Your State must contain a minimum of 2 characters.
Error Your Post/ZIP Code must contain a minimum of 4 characters.
Error You must select a country from the Countries pull down menu.

The presence of these errors suggests to me that you didn't rename the /includes/modules/YOUR_TEMPLATE directory to reflect your custom template's name. Those errors are not issued if that file from the zipped release file is present.

[picandnix]

ok I give up...

I have installed (locally) this excellent mod as it's exactly what I will be needing once live.
However when I create an account/attempt test purchases when I click on confirm I get the warning:

Update Address Book Entry
Error Sorry, but we no longer accept billing or shipping addresses in . Please update this address to continue.

I have triple checked that I have the file/folder structure correct. All my prods are virtual and I have set my store in accordance with your readme.

Could you give me a few pointers please, perhaps how/where/with which file(s) the mod notifies the database that no further details are required before purchasing.

thank you in advance.

[DeeL]

Thanks. There were about 5 or so folders I had to rename to the template name. All looking good now. THANKS!

[lat9]

ok I give up...

I have installed (locally) this excellent mod as it's exactly what I will be needing once live.
However when I create an account/attempt test purchases when I click on confirm I get the warning:

Update Address Book Entry
Error Sorry, but we no longer accept billing or shipping addresses in . Please update this address to continue.

I have triple checked that I have the file/folder structure correct. All my prods are virtual and I have set my store in accordance with your readme.

Could you give me a few pointers please, perhaps how/where/with which file(s) the mod notifies the database that no further details are required before purchasing.

thank you in advance.

What payment processor are you using? When I submitted your error message to my admin's "Developers Tool Kit" I didn't get any matches.

[picandnix]

What payment processor are you using? When I submitted your error message to my admin's "Developers Tool Kit" I didn't get any matches.

Thank you for looking into it for me.
I've tried COD, check, PayPal express but still get same results.
I'll put same into my tool kit a mo and post back...

[picandnix]

Aha...
that warning message comes from a certain mod called Selectable Countries
why would I have that mod in a store being used for downloads you ask? I am using a base installation of ZC that I installed the general mods I planned to use before I decided to go down the road of download only.

Do you think there could be a fix or should I just uninstall Selectable Countries and hope that resolves?
Thank you again

[lat9]

Well, since I "own" that one too ... I'll give it a look.

[lat9]

Here you go ... I'll update the Selectable Countries to contain these changes to /includes/init_includes/init_country_check.php:

<?php
/*-----
** Add flag, either 'true' or 'false' to indicate whether or not a country is included for the store's customer addresses.
*/
if (!defined('ACCOUNT_COUNTRY')) define('ACCOUNT_COUNTRY', 'true');

/*-----
** If a customer is logged in, check to see that the customers' address(es) still contain valid countries.
** If not, redirect to the address-book page for changes.
*/
if (ACCOUNT_COUNTRY == 'true' && $_SESSION['customer_id'] && $_GET['main_page'] != FILENAME_ADDRESS_BOOK_PROCESS && $_GET['main_page'] != FILENAME_LOGOFF) {
  $addresses_query = "SELECT address_book_id, entry_country_id as country_id, entry_firstname as firstname, entry_lastname as lastname
                      FROM   " . TABLE_ADDRESS_BOOK . "
                      WHERE  customers_id = :customersID
                      ORDER BY firstname, lastname";

  $addresses_query = $db->bindVars($addresses_query, ':customersID', $_SESSION['customer_id'], 'integer');
  $addresses = $db->Execute($addresses_query);
  
  while (!$addresses->EOF) {
    if (!is_country_active ($addresses->fields['country_id'])) {
      $messageStack->add_session('addressbook', sprintf(SELECTABLE_COUNTRIES_UPDATE, get_country_name($addresses->fields['country_id'])), 'error');
      zen_redirect (zen_href_link(FILENAME_ADDRESS_BOOK_PROCESS, 'edit=' . $addresses->fields['address_book_id'], 'SSL'));
    }
    $addresses->MoveNext();
  }
}
?>

For your case, you'd want to set the define's value to 'false'. I'll also make a future update to "Minimum Customer Account Information" to use the same define to control whether/not the country dropdown is required for the customer's account.