Questions while I'm upgrading ...

09 Aug 2012, 11:43

#1

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Questions while I'm upgrading ...

Hello.

Being new to Zen, I am getting a bit bogged down!
I have made backups of the database; the zen cart files of the store already installed (http://kmegd.com).
I have installed WinMerge.
Now this is where I am getting stuck.........

I did not customize the website, I just used the original template.
so how do I compare files/folders in WinMerge, or I should say, Which folders/files should I compare?

Sorry for any inconvenience; but would like a 'push' so to speak in the right direction.
Can anyone help on this?
Would appreciate advice/help given.
Thanking you.

09 Aug 2012, 20:07

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,506
Plugin Contributions:: 173

Re: Questions while I'm upgrading ...

Really, you need to compare everything against the original versions of those files.

So, the old /admin/ against the new /admin/ ... and all subfolders.
The old /includes/ against the new /includes/ ... and all subfolders.

Then you also need to compare your customizations,
ie: your own template against the original, like /includes/template_default/ against /includes/NAME_OF_YOUR_TEMPLATE/ and all subfolders
Similar with /includes/languages/english/ against /includes/languages/english/NAME_OF_YOUR_TEMPLATE/ and all subfolders
and /includes/languages/english.php against /includes/languages/NAME_OF_YOUR_TEMPLATE/english.php ... if you have one
and /includes/modules/ against /includes/modules/NAME_OF_YOUR_TEMPLATE/ if you have one
and so on ... everywhere you've customized something.

10 Aug 2012, 10:59

#3

keyherbals

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

OK, thanks very much.
I know what to look for now.
BTW, we had many troubles with hacking into our website, so in the end I did not customize.
Will this make any difference when I upload the new upgrade?
Thank you for all your help and advice.

10 Aug 2012, 11:59

#4

picandnix

Totally Zenned

Join Date:: Dec 2010
Posts:: 1,780
Plugin Contributions:: 2

Re: Questions while I'm upgrading ...

keyherbals:
OK, thanks very much.
I know what to look for now.
BTW, we had many troubles with hacking into our website, so in the end I did not customize.
Will this make any difference when I upload the new upgrade?
Thank you for all your help and advice.

Hacks on 1.3.9h? If there were 'lots' of hacks as you suggest then are you sure it isn't your host server that is being hacked to gain access to your store? Do you know which files had the hacks applied? If you do not do a full clean up then chances are you will carry the hack scripts over into your upgrade if you are not careful.

14 Aug 2012, 22:20

#5

divavocals

Totally Zenned

Join Date:: Jan 2007
Posts:: 10,011
Plugin Contributions:: 1

Re: Questions while I'm upgrading ...

picandnix:
Hacks on 1.3.9h? If there were 'lots' of hacks as you suggest then are you sure it isn't your host server that is being hacked to gain access to your store? Do you know which files had the hacks applied? If you do not do a full clean up then chances are you will carry the hack scripts over into your upgrade if you are not careful.

Good advice.. I had a client who (despite my warnings) decided to upgrade one site but not the other.. The site she opted not to upgrade got hacked.. I opted to do a clean install and only convert her existing data. We just re-did all the add-on installs from scratch..

15 Aug 2012, 08:22

#6

keyherbals

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

I've attached two jpg files of the problems experienced with Zen Cart: http://kmegd.com today.
Can anyone help me on these new problems please?

Trying to install upgrade v1.5.0 from v1.3.9h.

Appreciate any advice /help given.

Thanks in advance - looking forward to replies.

15 Aug 2012, 10:27

#7

stevesh

Black Belt

Join Date:: Feb 2005
Posts:: 19,793
Plugin Contributions:: 2

Re: Questions while I'm upgrading ...

Both messages are telling you that you need to delete the zc_install folder from your site's files on the server before you can go any further.

15 Aug 2012, 11:30

#8

keyherbals

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

OK, done that and everything is as it was, thanks.

What is the next step so that I don't make any more mistakes....
This is my first time at an upgrade and being new to Zen I am not too sure of myself but am a quick learner.
Would appreciate you help in this. Looking forward to your reply.

15 Aug 2012, 13:45

#9

terragirl

Zen Follower

Join Date:: Jun 2010
Posts:: 123
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

Deleted the folders and files
- /docs
- /extras
- /zc_install
- /install.txt (this file can be removed, too)

If you do not intend to sell downloadable products, then also delete:
- /download
- /media
- /pub

Check http://www.zen-cart.com/wiki/index.php/Important_Site_Security_Recommendations for further advice

Hope this helps!

15 Aug 2012, 15:26

#10

keyherbals

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

Thanks TerraGirl, yes it does help.
will check that.
BTW, the link you kindly put in for me brings up a blank page!
Thought I would tell you in case someone else tries it.

15 Aug 2012, 15:50

#11

keyherbals

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

I cannot install the zc_install to the server because:-
1. For some reason some files won't upload
2. Because if the upload still goes then I get the red header on the main page (http://kmegd.com) and a big red warning square on the Admin page.
3. I have followed through with checking folders on both new and original (1.3.9h)
4. I have checked that the details for the new database name is in place on the configure and configure.php files.

SO I am now left with a big question:
How on earth do I upgrade?

Please advise - appreciate any advice/help given.
Thanks in advance.

15 Aug 2012, 15:56

#12

keyherbals

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

Network error: Software caused connection abort.
Found this server error when i deleted the zc_install for the second time.
HELP!!!

15 Aug 2012, 17:26

#13

dbltoe

Totally Zenned

Join Date:: Jan 2004
Posts:: 9,707
Plugin Contributions:: 6

Re: Questions while I'm upgrading ...

terraGirl:
Deleted the folders and files
- /docs
- /extras
- /zc_install
- /install.txt (this file can be removed, too)

If you do not intend to sell downloadable products, then also delete:
- /download
- /media
- /pub

Check http://www.zen-cart.com/wiki/index.php/Important_Site_Security_Recommendations for further advice

Hope this helps!

That's a little over zealous. What your suggesting is like removing fonts from your computer that you don't use. I've found that I may not use something for years, but as soon as I delete it -- Yep, I need it.

You may need the /docs folder simply because it contains tutorials and FAQ's. We use the /download folder to store PDF files for information downloads. The /extras folder contains a helpful example for 404 redirects.

You only need to remove or rename the zc_install folder to finish installation. If the rationale is space, the extra folders and their files are probably less in size than one image.

15 Aug 2012, 17:30

#14

dbltoe

Totally Zenned

Join Date:: Jan 2004
Posts:: 9,707
Plugin Contributions:: 6

Re: Questions while I'm upgrading ...

1. How are you uploading? FTP, cpanel, etc?
2. When either an installation or upgrade is done, the zc_install then needs to be removed and the error messages will disappear.

16 Aug 2012, 08:44

#15

keyherbals

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

Installed by FTP, twice, and still the same errors come up, and I haven't even tried installing the upgrade.
maybe I should try by Cpanel............
Any ideas anyone?

16 Aug 2012, 11:51

#16

keyherbals

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

Have been trying to upgrade zen cart from 1.3.9h to 1.5 for a few days now.

I have been following the instructions carefully:-

1. Created new database.
2. Loaded the old database into it - everything OK so far
3. Checked that new database name etc. was written in the appropriate configure and configure.php files
4. Compared the folders from 1.3.9 and 1.5
5. Made a folder called 'demo' and uploaded that OK (by FTP)
6. Everything OK so far.........
7. Until I came to upload the folder zc_install to the server using SFTP, then
8. Had red line on main page of website (http://kmegd.com) and big red square on Admin page
9. Thanks to instructions given to me by a Zen member, got rid of zc_install folder and all was back together again.
10. Which leaves me at 6.

What have I done wrong or missed out?
Where exactly does the zc_install folder go?
Silly questions maybe, but at the moment I've got the feeling of "why bother to upgrade at all"!!!!!!!!!

Can someone put me out of my misery PLEASE and re-direct me or tell me what is next to be done?
Appreciate any help/advice given.
Many thanks.

16 Aug 2012, 12:37

#17

rstevenson

Totally Zenned

Join Date:: Nov 2006
Posts:: 2,400
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

keyherbals:
Where exactly does the zc_install folder go?

The zc_install folder goes in the folder or sub-folder where you want your ZC store to be, just as it is in the ZC full release package you downloaded to your local machine. In your case, I guess that would be in your demo folder.

If you can't get the zc_install folder to FTP there successfully, there may be some sort of server issue. In which case you'd have to speak with your server people.

Rob

16 Aug 2012, 14:36

#18

dbltoe

Totally Zenned

Join Date:: Jan 2004
Posts:: 9,707
Plugin Contributions:: 6

Re: Questions while I'm upgrading ...

Did you read my #2? Seems like you were successful once but didn't do what the red info told you to.

16 Aug 2012, 14:40

#19

dbltoe

Totally Zenned

Join Date:: Jan 2004
Posts:: 9,707
Plugin Contributions:: 6

Re: Questions while I'm upgrading ...

You are going about this in the wrong way. Put new 1.5 in demo, read docs for upgrade.

16 Aug 2012, 14:49

#20

keyherbals

New Zenner

Join Date:: May 2011
Posts:: 31
Plugin Contributions:: 0

Re: Questions while I'm upgrading ...

Thank you Rob, your reply has put me straight (for the time being):)
I realise what I did and I am going to delete it and start again.

Just one question:
Any folders that are in the old version, but not the new; do I copy these into the 1.5?
Silly question, but just making sure I'm doing it right.