Admin New Order [Support Thread]

[anniemacbee]

Please ignore last messages. I don't know what I did, but it all works now.

[adolgin]

As I am not a programmer, excuse my ignorance :-)
How to go about merging two files as needed for this installation, there must be a step by step instruction somewhere?
Once the New Order is installed, will there be a way to actually checkout (say the customer phoned in an order and gave his CC over the phone)?
Tia

[lhungil]

... How to go about merging two files as needed for this installation, there must be a step by step instruction somewhere? ...

If you have not modified the "affected file", you can backup the original and use the file provided by this module. All changes needed from a "stock" version of Zen Cart 1.5.0 or 1.5.1 have been included. Just make sure you use the correct "affected_files" for your installed version.

If you have modified the "affected file" in the Zen Cart installation... There is no way we can create a "step by step instruction" as we have no idea what in your installation has been changed or why. You can use a tool such as WinMerge or Beyond Compare to see the differences between the files (provided by this module vs. your installation). These tools can then be used to "merge" the files as needed.

If you are unsure if the original has been modified (you inherited the installation), you can use a tool such as WinMerge or Beyond Compare to see what is different between your installation and what is included in the Zen Cart distribution.

... Once the New Order is installed, will there be a way to actually checkout (say the customer phoned in an order and gave his CC over the phone)?

Nope, this would require quite a large number of changes to Zen Cart to accomplish. Right now most people just add the order to Zen Cart to provide the customer with an invoice, online account to track the order, and for record keeping / reporting. When a customer calls in over the phone, payment is typically handled over the phone via other methods (for example Authorize.Net online account) and the payment is recorded manually in Zen Cart.

There is another alternative to accomplish what it sounds like you want (customer calls & you add the customer and order to Zen Cart - and take payment over the phone at the same time inside Zen Cart). However it requires a modification to Zen Cart which IMHO makes Zen Cart less secure (modifies Zen Cart to have a "master" password which can log into EVERY customer account). Using this method you can log into a customer account from the admin (or the store front) and go through checkout the same way as a customer does.

Both methods work with Zen Cart, and if you use either, I'd recommend either "Admin New Customer" or "Add Customers from Admin (1.5.0)" for adding new customer's manually. The first is basic, but works well with "Admin New Order". The second is far more robust and includes methods for importing customers ;)

[adolgin]

Thank you very much for the answers. I did not have any changes to stock files; tried to install New Customers, Edit Orders, New Orders all on the same day (all your contributions). It appears that the 2nd and 3d went in no problem, but the first did not, conflicted with the 2, 3. There seems to be a need of merging between all 3. Right?
Your 2nd answer on the CC processing confirmed what I suspected, so I do not need to look for the right button :-)

[lhungil]

Yes you would need to merge the "customers.php" files as both "Admin New Order" and "Admin New Customer" modify the same core file. With WinMerge, you just compare the two files and tell it to "merge" the code. Sent you a PM ;)

Merge #1: Right to Left (click to enlarge)
Attachment 12011

Merge #2: Left to Right (click to enlarge)
Attachment 12012

[adolgin]

Thank you again, it worked :-)

[newtozc32]

Ok, installed this plugin. However, the new orders button is not showing up. Any ideas? Screenshot maybe of how it is supposed to look. Yes, I already installed Edit Order 4.0.