Admin New Order [Support Thread]

[selcyis]

So it is working when the customer HAS previously placed an order? YES

The users can register directly on the site by clicking on the register button and filling out all required fields address, phone, etc, etc. Or the user can purchase products with out register using COWOA Updated and Combined "Guess Checkout". I have made no changes with the customer address book unless guess checkout query has conflicted with admin new orders in the DB. I also have Ty Package Tracker installed but I merge the files careful so there is no conflict between those 2 modules "Admin New Orders."

Can you compare your version of "query_cache.php" with the stock one in Zen Cart 1.5.1?
I did compare the files everything seems collect.

So it is working when the customer HAS previously placed an order?

How are the customers being added to Zen Cart? Do the customers have an address book entry? Have you installed any modifications to the default Zen Cart customer signup? Have you made any changes to the customer / address book database tables?


This error message is related to the Zen Cart SQL cache (which is not utilized by Admin New Orders). Have any modifications been made to "Admin New Order"? Can you compare your version of "query_cache.php" with the stock one in Zen Cart 1.5.1?

Note: I've only seen that message in a few cases (completely unrelated to Admin New Order). Case 1: Zen Cart was upgraded from a previous version and query_factory.php was skipped. Case 2: The "query_cache.php" file is not the one from the stock Zen Cart 1.5.1. I've seen a few people trying to merge the "Query Cache" plugin into Zen Cart 1.5.1 (it is not compatible or needed). This will cause issues.

[selcyis]

New Login info from today:

[20-Jun-2013 13:59:43] PHP Fatal error: Cannot redeclare zen_get_ip_address() (previously declared in /home5/BLAH/public_html/backend/new_order.php:15) in /home5/BLAH/public_html/backend/includes/functions/extra_functions/function_poll_manager.php on line 13

So it is working when the customer HAS previously placed an order? YES

The users can register directly on the site by clicking on the register button and filling out all required fields address, phone, etc, etc. Or the user can purchase products with out register using COWOA Updated and Combined "Guess Checkout". I have made no changes with the customer address book unless guess checkout query has conflicted with admin new orders in the DB. I also have Ty Package Tracker installed but I merge the files careful so there is no conflict between those 2 modules "Admin New Orders."

Can you compare your version of "query_cache.php" with the stock one in Zen Cart 1.5.1?
I did compare the files everything seems collect.

[selcyis]

Uninstalled Polls Manager - New Log info:
[20-Jun-2013 14:39:23] PHP Fatal error: Call to undefined function freegiftscalculateshoppingcart() in /home5/BLAH/public_html/includes/classes/shopping_cart.php on line 1483

Okay, I figured it. Conflict between freegifts.. Its fixed finally..

New Login info from today:

[20-Jun-2013 13:59:43] PHP Fatal error: Cannot redeclare zen_get_ip_address() (previously declared in /home5/BLAH/public_html/backend/new_order.php:15) in /home5/BLAH/public_html/backend/includes/functions/extra_functions/function_poll_manager.php on line 13

[lhungil]

A new version of "Admin New Order" is available in the Zen Cart plugin repository. This version provides better compatibility with "Edit Orders" 4.1.

Those still running "Edit Orders" 4.0 should wait until "Admin New Order" version 1.4.1 becomes available to upgrade. Version 1.4.1 includes all of the fixes and patches in 1.4 and includes better compatibility with "Edit Orders" 4.0.