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  1. #1
    Join Date
    Feb 2011
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    Default Updrade problem.

    Following the steps from this link:
    http://www.zen-cart.com/content.php?148

    3. Testing

    Make a NEW database to install the new version of Zen CartŪ into. Done

    If the last backup you made of your data is older than the last order that might have been processed or customer registration, make a fresh database backup.
    Restore your database from the backup in step #1 earlier into your NEW database just created.Done. imported structure via phpMyadmin.

    If your /zen_new folder doesn't have "/includes/configure.php" and "/admin/includes/configure.php" files, copy them from your old store folder. Done. copied along with all of the files from my local host to the webserver.

    EDIT your "/zen_new/includes/configure.php" file and ensure that the DIR_FS_CATALOG and DIR_WS_CATALOG and DIR_FS_SQL_CACHE (and other path settings too) correctly match your NEW directory structure on the server. Done...and I'm 99% sure I got it right.

    EDIT your "/zen_new/includes/configure.php" file and ensure that your DATABASE_NAME matches your NEW database. Also verify database username and password in case that information has changed. Save this file, and be sure to upload it as part of the next step: Done..well same as above.

    Upload the files from your modified "new version" (created in step 2) to your server, into an alternate folder, perhaps called "/store_new". Done. All files from localhost FTP'd to new folder on my hosts server

    Run /zc_install/index.php and choose "Upgrade" when prompted. (Don't select "Install", or you will overwrite your database.) (If "Upgrade" is not offered, then the installer was unable to connect to your database to confirm what version its structure is at. Check your configure.php settings.) And here is where I'm running into a problem.

    When I enter the address for the new folder that contains all the files that I uploaded I get this:
    Not Found

    The requested URL /NEWFOLDER/zc_install/index.php was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    The folder is most certainly there. the root directory is complete and I'm looking at zc_install/index.php in the directory structure......


    So where did I screw-up?
    I thought my syntax in the URL bar might be wrong but I've tried darn near everything.
    www. my_site.com / home/ CUSTOMFOLDERNAME / CUSTOMFOLDERNAME_NEW_ZC / zc_install / index.php
    www. my_site.com / CUSTOMFOLDERNAME_NEW_ZC / zc_install/index.php

    Still getting the same error.

    I currently have my site in a maintenace mode so I don't have to make yet another back-up of my DB.
    Last edited by Serious; 10 Sep 2012 at 05:03 PM.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    Default Re: Updrade problem.

    You apparently are not entering the path correctly
    Zen-Venom Get Bitten

  3. #3
    Join Date
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    Default Re: Updrade problem.

    I've gone down the directory tree structure at least a dozen times and checked my spelling at least that many times.....ARGGGHHHHH!

  4. #4
    Join Date
    Aug 2005
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    Arizona
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    Default Re: Updrade problem.

    Post a site url and the proposed new site path or PM me
    Zen-Venom Get Bitten

  5. #5
    Join Date
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    Default Re: Updrade problem.

    PM sent

  6. #6
    Join Date
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    Default Re: Updrade problem.

    Anyone care to throw out a random thought, idea or suggestion?

  7. #7
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    Default Re: Updrade problem.

    Check cpanel for any redirect
    Rename your htaccess on a temp basis
    Zen-Venom Get Bitten

  8. #8
    Join Date
    Nov 2006
    Location
    Dartmouth, NS Canada
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    Default Re: Updrade problem.

    Anyone care to throw out a random thought, idea or suggestion?
    2 + 2 = 5, for very large values of 2

    Rob

  9. #9
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    Default Re: Updrade problem.

    Quote Originally Posted by rstevenson View Post
    2 + 2 = 5, for very large values of 2

    Rob
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #10
    Join Date
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    Default Re: Updrade problem.

    Quote Originally Posted by kobra View Post
    Check cpanel for any redirect
    Rename your htaccess on a temp basis
    Tried renaming the .htacess, no change.

    I'm not familiar enough with cpanel to know where to look...or what to look for.

 

 
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