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  1. #1
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    Default Message: An error occurred when we tried to contact the payment processor

    I am using Zen car v1.5 with Paypal express checkout.
    Also, I had created 2 sandbox account Paypal.

    I found the following error message when I tested the checkout.

    "An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (35) error:14094410:SSL routines:SSL3_READ_BYTES:sslv3 alert handshake failure"

    How I can do?

    Please help. Thank you.

  2. #2
    Join Date
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    Default Re: Message: An error occurred when we tried to contact the payment processor

    I have the same problem. Please help!

  3. #3
    Join Date
    Jan 2004
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    Default Re: Message: An error occurred when we tried to contact the payment processor

    It seems PayPal has changed their sandbox servers.

    What is your particular reason for using the sandbox? It will work fine in live/production mode straightaway.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: Message: An error occurred when we tried to contact the payment processor

    Quote Originally Posted by DrByte View Post
    It seems PayPal has changed their sandbox servers.

    What is your particular reason for using the sandbox? It will work fine in live/production mode straightaway.

    I just want to test the payment transaction before open the webstore to all.

  5. #5
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    Default Re: Message: An error occurred when we tried to contact the payment processor

    Of course. You can do that with the store being live. Just refund the transaction when you're done.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
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    Default Re: Message: An error occurred when we tried to contact the payment processor

    If you desperately need to use the sandbox specifically, make the changes shown here: https://github.com/zencart/zencart/c...a9ff8b1f5e57b7
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Message: An error occurred when we tried to contact the payment processor

    This link gives me a 404.... I would like to use the sandbox specifically.

  8. #8
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    Default Re: Message: An error occurred when we tried to contact the payment processor

    LOL - the URL repo was changed about 3 minutes before you tried it.

    I've updated the link above.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: Message: An error occurred when we tried to contact the payment processor

    Lol. Worked great- thanks!

 

 

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