Edit Orders v4.0 Support Thread

[GregC]

Hi.

I am having difficulty in loading Edit Orders 4.0. Here is some background:

I am in the process of upgrading from 1.3.8 to 1.5.1 on a test server, so this in not live.
Upgrade goes well.
I upgraded the template that I use (Cherry Zen); no problems.
I use Edit Orders on my old site.
PHP is 5.2.17
MySQL is 5.0.91

When I FTP the files to my server, then go to the admin page to activate the auto install I get a blank page. This has happened multiple (5-6) times. It happens when it is the first plugin I install, or if I do it after others (such at Ty Package Tracker which works fine).

I feel like I am missing something simple. I have gone through the installation process in the readme file many times, I don't think I am doing anything wrong.

Could something be interfering with the auto install on this? I don't really know what else could do this.

Any ideas? Thanks is advance.

--Greg

[DivaVocals]

Hi.

I am having difficulty in loading Edit Orders 4.0. Here is some background:

I am in the process of upgrading from 1.3.8 to 1.5.1 on a test server, so this in not live.
Upgrade goes well.
I upgraded the template that I use (Cherry Zen); no problems.
I use Edit Orders on my old site.
PHP is 5.2.17
MySQL is 5.0.91

When I FTP the files to my server, then go to the admin page to activate the auto install I get a blank page. This has happened multiple (5-6) times. It happens when it is the first plugin I install, or if I do it after others (such at Ty Package Tracker which works fine).

I feel like I am missing something simple. I have gone through the installation process in the readme file many times, I don't think I am doing anything wrong.

Could something be interfering with the auto install on this? I don't really know what else could do this.

Any ideas? Thanks is advance.

--Greg

Blank page = error. Post the results of the error log.. There is an article in the FAQs which explains blank pages and in the FAQs or the Zen Cart users docs will tell you where to find the error logs..

[GregC]

Thanks DivaVocals.

Here is what I found in the error logs:

"[08-Feb-2013 15:59:49] PHP Fatal error: Cannot redeclare zen_get_country_id() (previously declared in ***/admin/includes/functions/extra_functions/edit_orders.php:34) in ***/admin/includes/functions/extra_functions/edit_orders_functions.php on line 44"

[DivaVocals]

Thanks DivaVocals.

Here is what I found in the error logs:

"[08-Feb-2013 15:59:49] PHP Fatal error: Cannot redeclare zen_get_country_id() (previously declared in ***/admin/includes/functions/extra_functions/edit_orders.php:34) in ***/admin/includes/functions/extra_functions/edit_orders_functions.php on line 44"

Sounds like you might have leftover code from your previous Edit Orders install.. Suggest rolling back, and removing ALL the old Edit Orders files from your store, then try re-installing Edit Orders again..

[lhungil]

... PHP Fatal error: Cannot redeclare zen_get_country_id() (previously declared in ***/admin/includes/functions/extra_functions/edit_orders.php:34) in ***/admin/includes/functions/extra_functions/edit_orders_functions.php on line 44"

Looks like you have an older version of "Edit Orders" still installed. You should delete the older "extra_functions/edit_orders.php". You may want to first uninstall and remove all traces of both this version and older versions... then re-install just the latest version.

Note: Beaten to the answer again! GG DivaVocals! I wish there was a "xyz is posting on this topic" or a "someone posted while you were writing... would you like to review their post before submitting?" option

[DivaVocals]

Looks like you have an older version of "Edit Orders" still installed. You should delete the older "extra_functions/edit_orders.php". You may want to first uninstall and remove all traces of both this version and older versions... then re-install just the latest version.

Note: Beaten to the answer again! GG DivaVocals! I wish there was a "xyz is posting on this topic" or a "someone posted while you were writing... would you like to review their post before submitting?" option

What's that they say about great minds..

[tomka]

Does anybody has the installation instructions for Edit Orders V4.0? I downloaded the files to my computer however there is no installation instructions on the readme file. Thanks.

[DivaVocals]

can i please get a link to the installation instructions - they did not come with my download. thanks.

The installation instructions are in the fileset that is part of the download.. they aren't available elsewhere..

Does anybody has the installation instructions for Edit Orders V4.0? I downloaded the files to my computer however there is no installation instructions on the readme file. Thanks.

The installation instructions are in the zip file that contains the COMPLETE package (installer files and instructions). You need to unzip the file to read the readme..