Edit Orders v4.0 Support Thread

21 Sep 2012, 20:53

#1

Totally Zenned

Join Date:: Jan 2007
Posts:: 10,011
Plugin Contributions:: 1

Edit Orders v4.0 Support Thread

Welcome to the new support thread for Edit Orders v4.0.

Edit Orders v4.0 has been submitted to the downloads I will update this thread when it is available

Here's the answer to the most frequently asked question: "What does Edit Orders do?"
(which BTW REALLY IS explained in detail in the readme for those who REALLY wanna know.. it doesn't hurt to download the fileset..)

PURPOSE & AIM
Edit Orders is an admin module that allows store owners to edit a customer's order.
The following edit options are available:

Change the customer, billing or shipping information on an order
Add or delete products from an order
Update product quantities
Add or subtract values to/from overall order totals

Lastly I want to ask a SMALL favor.. :smile:

When posting bugs/issues about Edit Orders v4.0, it's a WHOLE LOT more helpful to resolve them if you post details. Just saying "it's broken" or "doesn't work" does not provide nearly enough information to help YOU resolve YOUR issue.:smile:

[SIZE=2]Please provide as MUCH information as possible including the version of Zen Cart you are running, the version of Super Orders you are running, any other add-ons you may have also installed.. Also hosting/server information (PHP versions, mySQL versions, hosting provider etc) is helpful too.
[/SIZE]
[SIZE=1]AND if you're REALLY detail oriented, tell us the install sequence/method you used to install Super Orders.:smile:[/SIZE]

28 Sep 2012, 22:26

#2

bonkycat

New Zenner

Join Date:: Aug 2009
Posts:: 54
Plugin Contributions:: 0

Re: Edit Orders v4.0 Support Thread

Hello Diva,
Thank you for updating this add-on. I have only processed a couple of orders and already find myself in a bind needing to edit an order - and can't. I was thrilled to find this add-on and thought I was home free.... or not.
I am using v1.5.0 (php limitations won't allow update to v1.5.1)
It was a fresh install of this version
I added USPS RateV3 January 22, 2012 as instructed
I added group pricing per item (must have for me) via ftp
I have a template that I have heavily modified (appearance only)
I am hosted with godaddy (Linux)

My challenges:
My first concern was compatibility with group pricing. I have no idea how to compare/merge files if this is necessary, or how to find out if it is necessary.
Secondly - I read through your entire read me and I fear I can't use this add-on because of php? The read me says it is not compatible with any php prior to 5.2? I checked my hosting as instructed and it says php 5. I can only assume I am S.O.L because of the php version. Is this the case?

Thank you in advance for your time and any assistance you can offer.

Lisa

29 Sep 2012, 00:09

#3

divavocals

Totally Zenned

Join Date:: Jan 2007
Posts:: 10,011
Plugin Contributions:: 1

Re: Edit Orders v4.0 Support Thread

Bonkycat:
Hello Diva,
Thank you for updating this add-on. I have only processed a couple of orders and already find myself in a bind needing to edit an order - and can't. I was thrilled to find this add-on and thought I was home free.... or not.
I am using v1.5.0 (php limitations won't allow update to v1.5.1)
It was a fresh install of this version
I added USPS RateV3 January 22, 2012 as instructed
I added group pricing per item (must have for me) via ftp
I have a template that I have heavily modified (appearance only)
I am hosted with godaddy (Linux)

My challenges:
My first concern was compatibility with group pricing. I have no idea how to compare/merge files if this is necessary, or how to find out if it is necessary.
Secondly - I read through your entire read me and I fear I can't use this add-on because of php? The read me says it is not compatible with any php prior to 5.2? I checked my hosting as instructed and it says php 5. I can only assume I am S.O.L because of the php version. Is this the case?

Thank you in advance for your time and any assistance you can offer.

Lisa

Can't advise about compatibility with Group Pricing.. As i state in the readme, you will need to compare the filesets for both add-ons and compare any common files and merge the changes.. If you do not know how to do this you should consider hiring someone to assist you..

Regarding compatibility with versions lower than 5.3 your are incorrect.. it should be compatible with versions of PHP 5.3 and lower..

29 Sep 2012, 21:43

#4

bonkycat

New Zenner

Join Date:: Aug 2009
Posts:: 54
Plugin Contributions:: 0

Re: Edit Orders v4.0 Support Thread

Hi Diva,

Thank you for taking the time to reply. I will start with baby steps and open each file in both add-ons and see if any of the names are the same. If I find the same file in both add-ons, I will take your advice and hire someone to merge them for me.

I am still unsure about the php compatibility. I believe you when you say it will work on php 5, but this sentence is in the first paragraph of the read me:
"Please check your host's PHP version. This module will NOT work for hosting configurations using PHP versions older than 5.2.x"

If you don't mind, before I go any further, can you confirm that the warning in the read me is in error? Or do I have my wires crossed?

Thanks again.

30 Sep 2012, 00:20

#5

lankeeyankee

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Posts:: 1,514
Plugin Contributions:: 1

Re: Edit Orders v4.0 Support Thread

Bonkycat:
Hi Diva,

Thank you for taking the time to reply. I will start with baby steps and open each file in both add-ons and see if any of the names are the same. If I find the same file in both add-ons, I will take your advice and hire someone to merge them for me.

I am still unsure about the php compatibility. I believe you when you say it will work on php 5, but this sentence is in the first paragraph of the read me:
"Please check your host's PHP version. This module will NOT work for hosting configurations using PHP versions older than 5.2.x"

If you don't mind, before I go any further, can you confirm that the warning in the read me is in error? Or do I have my wires crossed?

Thanks again.

If you click the "Version" link at the top right side of any admin page you will see the PHP version on your server. What does it say? I would be surprised if it just says PHP 5 without some type of minor like 5.1.13 or something like that.

01 Oct 2012, 07:48

#6

dw08gm

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Join Date:: Sep 2008
Posts:: 1,015
Plugin Contributions:: 1

Re: Edit Orders v4.0 Support Thread

Should the following line (60 or thereabouts) in v 139-151 of \YOUR_ADMIN\edit_orders.php
be changed from

$attribute_table_cost = split("[:,]" , $check_what);

to

$attribute_table_cost = preg_split("[:,]" , $check_what);

Thanks

01 Oct 2012, 15:51

#7

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,506
Plugin Contributions:: 173

Re: Edit Orders v4.0 Support Thread

No, not quite. You need to add delimiters too.
http://www.zen-cart.com/entry.php?2-Is-your-code-safe-to-use-on-PHP-5-3

02 Oct 2012, 08:10

#8

dw08gm

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Re: Edit Orders v4.0 Support Thread

A-ha! Delimiters = / yes

Is this correct?

$attribute_table_cost = preg_split("/[:,]/" , $check_what);

03 Oct 2012, 18:43

#9

alphaz

New Zenner

Join Date:: Sep 2012
Posts:: 1
Plugin Contributions:: 0

Re: Edit Orders v4.0 Support Thread

Installed on 1.5 Zen-Cart and everything works well but there is one issue.

Anytime an order is updated, and that includes adding, changing or deleting product the following message stack appears at the top of the screen.

Warning: Nothing to change. The order was not updated.

This happens even though the record updates properly.

Add-ons include Attributes Images and Attributes Stock.

Thanks for this great contribution.

06 Oct 2012, 02:33

#10

bonkycat

New Zenner

Join Date:: Aug 2009
Posts:: 54
Plugin Contributions:: 0

Re: Edit Orders v4.0 Support Thread

lankeeyankee:
If you click the "Version" link at the top right side of any admin page you will see the PHP version on your server. What does it say? I would be surprised if it just says PHP 5 without some type of minor like 5.1.13 or something like that.

Thank you lankeeyankee! Within Godaddy, it simply stated "php version 5". However, following your instructions to check from within admin, it would appear I am using v. 5.2.17.
I appreciate your time and assistance.
Lisa

11 Oct 2012, 03:48

#11

su35

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Join Date:: Oct 2011
Posts:: 168
Plugin Contributions:: 0

Re: Edit Orders v4.0 Support Thread

Hi Diva

In the readme file -> Integration with Other Modules portion, you mentioned "if you are in using all three add-ons -- Super Orders, Edit Orders and Ty Package Tracker -- skip this step and DO NOT UPLOAD the orders.php file from the Edit Orders 2_Modified_Core_Files folder.". However, there are two orders.php files in this fold. I think it should be the 70kb one. The other orders.php in language fold should be merged with corresponding files. That's right?

16 Oct 2012, 01:51

#12

southshorepizza

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Join Date:: Sep 2012
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Re: Edit Orders v4.0 Support Thread

I just uploaded this on vers 1.50. Everything seems to work great in superuser mode. However I have users on the admin page that are not superuser. They can access customers>orders but if they click edit they get an error message that says "Sorry, your security clearance does not allow you to access this resource. Please contact your site administrator if you believe this to be incorrect. Sorry for any inconvenience."

So as the administrator how do I give them access to this? They were able to click edit before I installed Edit Orders tonight. I don't want to make them superusers as they are even more clueless on programming than I am. I am afraid they will mess something up without even knowing and I will be lost on how to fix it since I wasn't there watching when they did it.

Thank you for your help and a great addition!!!

28 Oct 2012, 16:49

#13

lat9

Administrator

Join Date:: Sep 2009
Posts:: 13,980
Plugin Contributions:: 46

Re: Edit Orders v4.0 Support Thread

See this post (http://www.zen-cart.com/showthread.php?35911-Admin-Profiles-%28for-v1-3-x-only!%29-Support-Thread&p=1160460#post1160460) for a possible solution.

29 Oct 2012, 07:09

#14

southshorepizza

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Join Date:: Sep 2012
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Re: Edit Orders v4.0 Support Thread

Thank you for the reply. My extra_data file looks like this

<?php
// Admin Menu Boxes
define('BOX_CONFIGURATION_EDIT_ORDERS', 'Edit Orders');
// DO NOT EDIT!
define('SUPER_ORDERS_VERSION', '4.0');
// DO NOT EDIT!

So what you mentioned isn't it. I am wondering though is it not missing the ?> at the end?

29 Oct 2012, 14:07

#15

lhungil

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Re: Edit Orders v4.0 Support Thread

southshorepizza:
I just uploaded this on vers 1.50. Everything seems to work great in superuser mode. However I have users on the admin page that are not superuser. ... So as the administrator how do I give them access to this?

First note there is a known bug with Zen Cart 1.5.0 which does not allow you to grant access to a page for existing profiles (non superusers). This can be fixed by following the instructions in the previous link or by upgrading to Zen Cart 1.5.1.

In Zen Cart 1.5 you can manage profiles and user access to pages from "admin" -> "configuration" -> "admin access management" -> "admin profiles". Once on that page, select the "edit" button next to the profile you wish to edit. On the next page will be a list of "pages". By checking a box you grant permission, by un-checking a box you remove permission.

29 Oct 2012, 14:25

#16

divavocals

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Join Date:: Jan 2007
Posts:: 10,011
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Re: Edit Orders v4.0 Support Thread

southshorepizza:
Thank you for the reply. My extra_data file looks like this

So what you mentioned isn't it.

The issue lat9 pointed out isn't the issue. In Edit Order the filename define is in YOUR_ADMIN_FOLDER/includes/extra_configures.

southshorepizza:
I am wondering though is it not missing the ?> at the end?

Not missing.. there's an article in the Zen Cart FAQ that explains why the closing is not required..

ETA: didn't see that lhungil posted the answer.. :laugh:

04 Nov 2012, 17:17

#17

shopville

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Join Date:: Aug 2012
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Re: Edit Orders v4.0 Support Thread

Hello,

I have Ty Package Tracker v3.1.2 Successfully installed on my shop running 1.5.0,

I'm attempting to install Edit Orders 4.0.3 and wish to install Super Orders 4.0.3 after that,

The core edit files seem to get really conflicted, i tried merging with beyond compare but things didn't work out,

So which do i install first "Edit Orders" or "Super Orders"?

And what do i do with the 2 orders.php files?

I wish someone here could help

Thanks!

12 Nov 2012, 10:31

#18

rebel_tech

New Zenner

Join Date:: Dec 2009
Posts:: 41
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Re: Edit Orders v4.0 Support Thread

Hi

I must say I love this plug-in! We use it all the time.

One thing that I have noticed is that when you add the delivery fee it adds the TAX amount to it (always nice) but then when you revisit the order the TAX amount is not showing.

I.e

Order total is $200 (with no delivery) but when we add delivery $100 (the total becomes $314 - with TAX amount of 14%). However, when you go out of Edit Order you will see that it doesn't do it correctly

Sub-Total (ex VAT): $172
Standard Delivery Fee $100 (should be tax already included)
VAT: $42
Total: R314

The Standared Delivery Fee should say $114

21 Nov 2012, 21:38

#19

shopville

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Join Date:: Aug 2012
Posts:: 331
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Re: Edit Orders v4.0 Support Thread

Hello,

I installed Edit Orders 4.0.3 but when trying to:

Click "edit" in an order
Click "Packing Slip"
Click "Invoice"

I get an error page.

Any advise?

Thanks

21 Nov 2012, 21:52

#20

divavocals

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Join Date:: Jan 2007
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Re: Edit Orders v4.0 Support Thread

You are mixing up functionality between Edit Orders and Super Orders.. Edit is a function of Edit orders Invoice & Packing Slips are a function of Super Orders.. Despite the fact that they are setup to work together they are still in fact separate add-ons.. So asking "combo" questions on both support threads is discouraged..

That said you don't say what error, but based on your previous posts my guess would be that you have gotten some or all of these installs done incorrectly. My suggestion is that you rollback to before you installed Edit Orders and the other two add-ons (Ty Package and Super Orders), and start over.. Suggest installing one at a time. (ie instyall Edit Orders, get it working, install Ty Package Tracker, get it working, make sure Edit Orders still works, then install Super Orders and again test that Edit Orders and Ty Package Tracker works.. The readme for all three add-ons covers the install and the integration of these add-ons.. Start over, take your time and I'm pretty sure you will get a better result..

ShopVille:
Hello,

I installed Edit Orders 4.0.3 but when trying to:

Click "edit" in an order
Click "Packing Slip"
Click "Invoice"

I get an error page.

Any advise?

Thanks