Edit Orders v4.0 Support Thread

[diptimoy]

Getting this error in edit_order page . version 1.5.6c and php 7

Warning: You have configured Zen Cart to display prices with tax. This page is currently displaying prices without tax.

where do i need to do the necessary changes ?

[lat9]

Getting this error in edit_order page . version 1.5.6c and php 7

Warning: You have configured Zen Cart to display prices with tax. This page is currently displaying prices without tax.

where do i need to do the necessary changes ?

You need to make sure that both configuration settings (My Store->Display Prices with Tax, My Store->Display Prices with Tax in Admin) are set to 'true' (assuming that the store displays prices with tax to your customers).

[diptimoy]

You need to make sure that both configuration settings (My Store->Display Prices with Tax, My Store->Display Prices with Tax in Admin) are set to 'true' (assuming that the store displays prices with tax to your customers).

Thanks a lot . it was set inc/ex earlier.

[lat9]

No problem. Those settings need to be in synchronization so that the tax-calculations performed during order-editing are done in the same way as those during the order-creation on your storefront.

[jvdd]

I've posted about this issue last year and it's still present because this is only the second time I had to do this with a huge order and it doesn't work:

Editing a large order (100+ items) results in a blank page after updating, meaning the edit order module is missing. Just the admin screen menu, etc. with a blank page.
All editing functions work with a smaller order. Has anyone else encountered this problem? Is it a memory issue and if so, is it a zc or server problem? How can I resolve this?

EO 4.3.4
ZC 1.5.5f

Thanks.

[lat9]

I've posted about this issue last year and it's still present because this is only the second time I had to do this with a huge order and it doesn't work:

Editing a large order (100+ items) results in a blank page after updating, meaning the edit order module is missing. Just the admin screen menu, etc. with a blank page.
All editing functions work with a smaller order. Has anyone else encountered this problem? Is it a memory issue and if so, is it a zc or server problem? How can I resolve this?

EO 4.3.4
ZC 1.5.5f

Thanks.

There should be a myDEBUG-adm-*.log file present in your store's /logs directory that identifies what happened. I'm guessing an out-of-memory condition, but the log will tell the story.

Remember that the admin-level logs contain your site's admin-directory name, so be sure to xxx that name out prior to posting the contents of the log.