Email problem.

[aaron19888]

When somebody emails me using the contact form on my website I am receiving the following message. It also goes directly into my spam box.

Can anyone help me please?


The original message was received at Sat, 22 Sep 2012 10:22:55 +0200
from localhost.localdomain [127.0.0.1]

----- The following addresses had permanent fatal errors -----
<mawalkeruk######################>
(reason: 553 sorry, your mail was administratively denied. (#5.7.1))

----- Transcript of session follows -----
... while talking to relay-hosting.secureserver.net.:
>>> MAIL From:<mawalkeruk######################> SIZE=1354
<<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error

Final-Recipient: RFC822; mawalkeruk######################
Action: failed
Status: 5.1.3
Diagnostic-Code: SMTP; 553 sorry, your mail was administratively denied. (#5.7.1)
Last-Attempt-Date: Sat, 22 Sep 2012 10:22:55 +0200


---------- Forwarded message ----------
From: Aaron <mawalkeruk######################>
To: mawalkeruk######################
Cc:
Date: Sat, 22 Sep 2012 01:22:55 -0700
Subject: Website Inquiry from Walker Sports
From: Aaron
Email: aaronnem######################

------------------------------------------------------

Test Test Test

------------------------------------------------------

Office Use Only:
From: Aaron
Email: aaronnem######################
Login Name: Not logged in
Login Email: Not logged in
IP Address: 86.138.74.196 - 86.138.74.196
Host Address: host86-138-74-196.range86-138.btcentralplus.com
Date and Time: Sat Sep 22 2012 1:22:55 MST

[kobra]

Maybe they are SPAM

[aaron19888]

Maybe they are SPAM

Its not spam because I sent that message.
Notice in the middle it says "Test Test Test" that is me. Its just not sending normal messages. Hence this post.

[Design75]

check the spam settings in your email program or the host through which the mail is received.

[joejoejoe]

Try having someone who is not on your network send you the same email. I had an ISP a while back who would not let me send me messages to myself - they were sure I was spamming my own inbox or something. I had my store email set to auto-forward to my home email so the result was if I tried to send my store a message from home as a test I'd get a bunch of "denied, deleted, drop-dead" emails from them instead.

[aaron19888]

@Design75 Its a gmail account whether that makes any difference, I have "Marked this email not spam" using gmail- which makes no difference, they still go to spam folder.

@joejoejoe I will ask my friends to try.

Thanks for your input everyone, any further suggestions are most welcomed.

[DrByte]

http://www.zen-cart.com/wiki/index.p...Email_Problems
http://www.zen-cart.com/wiki/index.p...Of_Lost_Emails

[aaron19888]

ALL SORTED. Gmail accounts do not work with my hosting account.
Thanks for the help people.

[DrByte]

It's a little surprising that a host would generically block incoming messages from gmail "just because it's gmail".

That said, the "administratively denied" message comes from your hosting company's server configuration.