FAQ Module [Support]

[Website Rob]

The new v2.4 works a treat. Thanks DrByte for updating it.

[rayzermatic]

Hi,
I installed FAQ into v1.5.5 using the 'responsive_classic' template.

I did have trouble installing the database as it kept telling me that the 'Key' length was too long. Said 1000 bytes max. I got it to take by changing the length of the field length of 'faq_categories_name' in the 'faq_categories_description' table from varchar(400) to 325 and the field length for the 'faqs_name' in the 'faqs_description' table from varchar(500) to 325. I inked them down by 5 in SQL window until I got them to go without an error. seems like 325 is the magic number.

Anyway, I installed all the other FAQ files and loaded the FAQs with several categories and added some FAQs in several of the categories.

I then set the 'faq_categories.php' sidebox to the right side and gave it an appropriate sort order and set the 'Left/Right Column Status:' to on.

No FAQ sidebox appeared. I tried left instead of right, messed with the sort order...nothing.

Is there a configuration I may have forgotten, or could there be an issue with the template?

Stumped...

p.s. I had this working on the old 1.3.9 version, using a custom purchased template, before we upgraded to 1.5.5 last year. I'm just getting around to adding some of the old plugins and a couple of new ones to the site.