FAQ Module [Support]

[kamelion0927]

If you want to adjust your faq metatags so that the faq question is the title and the faq answer is the description, add

  //BOF FAQ Metatags
    case (strstr($_GET['main_page'], 'faq_info')):
    $sql= "select pd.faqs_name, p.faqs_id, pd.faqs_answer
                              from " . TABLE_FAQS . " p, " . TABLE_FAQS_DESCRIPTION . " pd
                              where p.faqs_id = '" . (int)$_GET['faqs_id'] . "'
                              and p.faqs_id = pd.faqs_id
                              and pd.language_id = '" . (int)$_SESSION['languages_id'] . "'";
    $faq_info_metatags = $db->Execute($sql);
    $meta_faqs_name = $faq_info_metatags->fields['faqs_name'];
    $meta_faqs_name = zen_clean_html($meta_faqs_name);
    $meta_faqs_answer = zen_truncate_paragraph(strip_tags(stripslashes($faq_info_metatags->fields['faqs_answer'])), MAX_META_TAG_DESCRIPTION_LENGTH);
    $meta_faqs_answer = zen_clean_html($meta_faqs_answer);

    define('META_TAG_TITLE', str_replace('"','',$meta_faqs_name . PRIMARY_SECTION . TITLE . TAGLINE));
    define('META_TAG_DESCRIPTION', str_replace('"','', $meta_faqs_answer . ' '));
    define('META_TAG_KEYWORDS', str_replace('"','',$meta_faqs_name . METATAGS_DIVIDER . KEYWORDS));
    break;
    //EOF FAQ Metatags 

to includes/modules/YOUR_TEMPLATE/meta_tags.php just above the line

// meta tags override due to 404, missing products_id, cPath or other EOF issues 

[dmchljhnsn]

Where you added:"DIR_WS_FUNCTIONS" to read: require(DIR_WS_FUNCTIONS . 'featured_faqs.php');
zen_start_featured_faqs();
zen_expire_featured_faqs();

Then you changed to this in version 2.1 to read:
require(DIR_WS_CLASSES . 'faq_category_tree.php');

require(DIR_WS_CLASSES . 'featued_faqs.php');
zen_start_featured_faqs();
Add a r to "featued_faqs.php to read "featured_faqs.php"
zen_expire_featured_faqs();
This should get you back up and running .. This file is located at includes/init_includes/init_faq.php

[dmchljhnsn]

Also "DIR_WS_CLASSES" should be changed to: "DIR_WS_FUNCTIONS" to read:


require(DIR_WS_FUNCTIONS . 'featured_faqs.php');
zen_start_featured_faqs();
zen_expire_featured_faqs();

I made the changes to this file and FAQ 2.1 is up and running!!! Praise the Lord!

[kamelion0927]

And yet another issue (I will get these all worked out one day, I promise :). In includes/init_includes/init_faq.php, remove this block of code located on/about line 18 so that your category page will work

/**
 * process all $_GET terms
 */
  $strictReplace = '[<>\']';
  $unStrictReplace = '[<>]';
  if (isset($_GET) && count($_GET) > 0) {
    foreach($_GET as $key=>$value){
      if(is_array($value)){
        foreach($value as $key2 => $val2){
          if ($key2 == 'keyword') {
            $_GET[$key][$key2] = preg_replace('/'.$unStrictReplace.'/', '', $val2);
          } else {
            $_GET[$key][$key2] = preg_replace('/'.$strictReplace.'/', '', $val2);
          }
          unset($GLOBALS[$key]);
        }
      } else {
        if ($key == 'keyword') {
          $_GET[$key] = preg_replace('/'.$unStrictReplace.'/', '', $value);
        } else {
          $_GET[$key] = preg_replace('/'.$strictReplace.'/', '', $value);
        }
        unset($GLOBALS[$key]);
      }
    }
  } 

All that code in the FAQ Module does is duplicate what Zen Cart is already set up to do.

I'm going to do some more testing on a brand new install to make sure there aren't any further issues then I'll submit an update to the module so that it works out of the box.

[dmchljhnsn]

I have edited the code per the last post - "includes/init_includes/init_faq.php". But I still have a problem with the main FAQ page. I have the "faqs_all" link under my Customer Support in the main nav bar. When the faq page loads, it says:

Frequently Asked Questions

There are no FAQs available at this time - please check back later..

In the previous version the "title header and default text and a "Ask a Question" was all on the same page, but not so now. Is there something that I don't have set-up or do you have any suggustions?
Also in my Admin, the FAQ Manager is no where to be found. In the Layout Boxes Controller its there as a sidebox, but not under Extras as per the instructions. I've verified the entries in the database and they all seem to be there. And checked all the install files in the Admin directory within the html/ home directory on my host. I have a horizontal nav bar menu (tb_sempre) flavor /template by Brandon Turpin. So sidebox is out ... If you have any suggestions on how to get this working, please let me know. If I could assist you in any way, email me... THx

[kamelion0927]

I have edited the code per the last post - "includes/init_includes/init_faq.php". But I still have a problem with the main FAQ page. I have the "faqs_all" link under my Customer Support in the main nav bar. When the faq page loads, it says:

Frequently Asked Questions

There are no FAQs available at this time - please check back later..

In the previous version the "title header and default text and a "Ask a Question" was all on the same page, but not so now. Is there something that I don't have set-up or do you have any suggustions?
Also in my Admin, the FAQ Manager is no where to be found. In the Layout Boxes Controller its there as a sidebox, but not under Extras as per the instructions. I've verified the entries in the database and they all seem to be there. And checked all the install files in the Admin directory within the html/ home directory on my host. I have a horizontal nav bar menu (tb_sempre) flavor /template by Brandon Turpin. So sidebox is out ... If you have any suggestions on how to get this working, please let me know. If I could assist you in any way, email me... THx

Only your faq categories and faqs will show on the faqs all page - I removed ask a question for now because there were so many problems with it on the last release. It should be easy enough to update and add back in, but it will probably need to be restructured so that it's safe enough to use.

[dmchljhnsn]

ok --- why do think the FAQ Manager Module is not showing up in the Admin control panel under EXTRAS? Have you got it working on the test server? I am thinking about reinstalling zen cart and then doing the updates, then install FAQ again. Have you uploaded anything yet since the Sept 26 update? Thx for your efforts... I'm sure you get alot of apprication from the rest of the Zen Cart community! Thx again---

[kamelion0927]

ok --- why do think the FAQ Manager Module is not showing up in the Admin control panel under EXTRAS? Have you got it working on the test server? I am thinking about reinstalling zen cart and then doing the updates, then install FAQ again. Have you uploaded anything yet since the Sept 26 update? Thx for your efforts... I'm sure you get alot of apprication from the rest of the Zen Cart community! Thx again---

Tis working on both my test server (a totally vanilla version of zen cart) and the almost live site I'm working on - the only thing that isn't working currently (if you've made all of the changes mentioned in previous posts) is subcategories - but because the mod uses the faqs all page instead of a clone of the category/product listing, it make sense that the subcategories aren't working properly.

This time around, I'm thinking about pulling the subcategory function from the mod entirely - you'll still be able to create categories and faqs, just not subcategories. It will make the mod a lot easier to use and install.

[raj3396]

Nice plugin Does this plugin work on version 1.39h

[kamelion0927]

Nice plugin Does this plugin work on version 1.39h

Not as is - it's formatted for 1.5. I have an earlier version installed on a 1.39h store but I believe I had to make quite a few modifications to it. I'm in the middle of "remodeling" this version. If you can give me a couple of days, I'll install it on my 1.39h store, see if it works and let you know.