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  1. #1
    Join Date
    Sep 2012
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    Default Contact US Page Not Sending to Email

    Please help my contact us page seems to not be working when you type into the contact us page it says message has been sent. However it never arrives to my email. How do I fix this and make sure it is set-up right thank you for your help.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Contact US Page Not Sending to Email

    What is your E-Mail Transport Method set to?

    What is the Email Address (Displayed to Contact you) set to?
    Zen-Venom Get Bitten

  3. #3
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    Sep 2012
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    Default Re: Contact US Page Not Sending to Email

    Transport is set to PHP
    Displayed to contact you: is set to the correct email address.

  4. #4
    Join Date
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    Default Re: Contact US Page Not Sending to Email

    ZenCart just acts as the messenger in this case as it passes the message off to the MTA(mail transport agent) which can be your hosting account or whom ever you are using

    ZenCart does not have anything to do with insuring that the MTA does it's job
    Zen-Venom Get Bitten

  5. #5
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    Default Re: Contact US Page Not Sending to Email

    Ok im new to this so what does that mean? And how do i go about fixing this problem. Do I need to set it different?

  6. #6
    Join Date
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    Default Re: Contact US Page Not Sending to Email

    Try sending to that email address from a local email client such as Outlook or outlookexpress
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  7. #7
    Join Date
    Sep 2012
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    Default Re: Contact US Page Not Sending to Email

    I have the email address works fine been using it for sometime. Is there a setting somewhere I may have missed to make sure the contact us page knows to go there.

  8. #8
    Join Date
    Aug 2005
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    Default Re: Contact US Page Not Sending to Email

    email address works fine been using it for sometime
    From where?
    Those are the only settings
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  9. #9
    Join Date
    Sep 2012
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    Default Re: Contact US Page Not Sending to Email

    From other email company's and websites. Im using hostgator as my web host if that matters at all for email settings. The email address is from go-daddy where I have some things as well.

  10. #10
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    9

    Default Re: Contact US Page Not Sending to Email

    Im using hostgator as my web host
    Set up email with hostgator through cpanel
    Ditch GoDaddy
    Zen-Venom Get Bitten

 

 
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