Shipping to united states from canada The shipping rate cannot be determined at this

[allanjhn]

hi i am from on canada. i am having trouble setting up zone rates for US customers, i want the us shipping to be the same in every state. heres my config whats wrong

Zone Based Rates

Enable Zones Method
True

Calculation Method
Weight

Tax Class
--none--

Tax Basis
Shipping

Sort Order
0

Skip Countries, use a comma separated list of the two character ISO country codes


Zone 1 Countries
CA

Zone 1 Shipping Table
3:4,10:7,15:9,25:12

Zone 1 Handling Fee
0

Zone 2 Countries
AT,BE,GB,FR,DE,GL,IS,IE,IT,NO,NL,DK,PL,ES,SE,CH,FI,PT,IL,GR 4: JP,AU,NZ,SG

Zone 2 Shipping Table
3:11.50,7:18.5,15:23.00,22:29.99

Zone 2 Handling Fee
0

Zone 3 Countries
TW,CN,HK

Zone 3 Shipping Table
3:19.50,7:25.5,15:30,22:35

Zone 3 Handling Fee
0

Zone 4 Countries
US

Zone 4 Shipping Table
3:11.50,7:18.5,15:23.00,22:29.99

[Ajeh]

You have set:

AT,BE,GB,FR,DE,GL,IS,IE,IT,NO,NL,DK,PL,ES,SE,CH,FI,PT,IL,GR 4: JP,AU,NZ,SG

That needs to be:

AT,BE,GB,FR,DE,GL,IS,IE,IT,NO,NL,DK,PL,ES,SE,CH,FI,PT,IL,GR,JP,AU,NZ,SG

[allanjhn]

You have set:


That needs to be:

thanks but didnt solve the problem

anyone have any idea???

[allanjhn]

please help!! deadline soon and i cant get shipping to US... every other country works!

here is my new config

still doesnt work


Zone Based Rates

Enable Zones Method
True

Calculation Method
Weight

Tax Class
--none--

Tax Basis
Shipping

Sort Order
0

Skip Countries, use a comma separated list of the two character ISO country codes


Zone 1 Countries
CA

Zone 1 Shipping Table
3:4,10:7,15:9,25:12

Zone 1 Handling Fee
0

Zone 2 Countries
AT,BE,GB,FR,DE,GL,IS,IE,IT,NO,NL,DK,PL,ES,SE,CH,FI,PT,IL,GR,JP,AU,NZ,SG

Zone 2 Shipping Table
3:13.50,7:18.5,15:23.00,22:29.99

Zone 2 Handling Fee
0

Zone 3 Countries
US

Zone 3 Shipping Table
3:11.50,7:14.50,15:19.50,24:26.50

Zone 3 Handling Fee
0

Zone 4 Countries
TW,CN,HK

Zone 4 Shipping Table
3:19.50,7:25.5,15:30,22:35


when shipping to this address
or any in the states i get a error on step 1 of checkout - The shipping rate cannot be determined at this time

11 Tennessee St
Redlands, 92373
CA, United States

[Ajeh]

What version of Zen Cart are you using?

What isn't working on this?

I am getting the same shipping for the US, regardless of the State ...

What are your settings in the Configuration ... Shipping/Packaging ...

[allanjhn]

figured it out.. i just put US,USA and it looked like it worked

[Ajeh]

You should not need to use USA ... if you do, then it sounds like you have changed things on the 2 character ISO code as Zone Rates zones runs of of the 2 character ISO codes not the 3 character ...

[allanjhn]

You should not need to use USA ... if you do, then it sounds like you have changed things on the 2 character ISO code as Zone Rates zones runs of of the 2 character ISO codes not the 3 character ...

it seems like if its under a certain weight it will work... if its over a certain weight it wont work... hmmm