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  1. #1
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    Default Order List Suddenly Not Visible from Admin

    I'll say this upfront: I have very little knowledge of ZenCart.

    A client of ours recently had their v139h site hacked and because of that, we had to move the site to its own container so that it would not infect the other sites on the server. After a bit of trial and error, the site is now active and seems to be accepting orders. However, there is a problem.

    When brought up to the home page, there is a list of orders with a link to the person as normal. Clicking that name takes me to the Orders page where there are no orders shown when I know there is 46 orders to view. If I type the Order ID number in, though, it takes me to a detailed page listing the details of the order. That displays just fine. But the list of orders shows nothing.

    Any suggestions? Thanks in advance.

  2. #2
    Join Date
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    Default Re: Order List Not Visible from Admin

    there is a list of orders with a link to the person as normal. Clicking that name takes me to the Orders page where there are no orders shown
    Has this person created an order?
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  3. #3
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    Default Re: Order List Not Visible from Admin

    Quote Originally Posted by kobra View Post
    Has this person created an order?
    Yes. All of the people under "New Orders" have placed an order. I even created a test account and test products and made a successful order (#46) but clicking on that name brings up the orders.php page that shows no orders.

  4. #4
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    Default Re: Order List Not Visible from Admin

    So did you upgrade from version 1.3.9h to vewrsion 1.5.1??
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  5. #5
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    Default Re: Order List Not Visible from Admin

    Quote Originally Posted by kobra View Post
    So did you upgrade from version 1.3.9h to vewrsion 1.5.1??
    Yes, I moved the database to a clean install, made sure that worked properly (which it did) and then updated to v1.5.1. All the items show up properly but the orders do not (unless you specify you want to see order #whatever).

  6. #6
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    Default Re: Order List Not Visible from Admin

    I moved the database to a clean install
    Did you also perform the Database upgrade??
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  7. #7
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    Default Re: Order List Not Visible from Admin

    Quote Originally Posted by kobra View Post
    Did you also perform the Database upgrade??
    Yes, it did the update from 1.3.9 to 1.5.0 to 1.5.1 (the only method I saw possible).

  8. #8
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    Default Re: Order List Not Visible from Admin

    A link yo to your site might be helpful
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  9. #9
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    Default Re: Order List Not Visible from Admin

    Sent you a message. Thanks for the help.

  10. #10
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    Default Re: Order List Not Visible from Admin

    It seems that my problem is similar to this one (albeit, I'm not on 1.3.8). I've re-uploaded orders.php (and the entire admin folder after that) with a fresh copy and there's no change. The admin page is throwing PHP errors to a log but it seems to be happening whenever I visit any admin page:

    Code:
    [29-Sep-2012 21:55:49 UTC] PHP Warning:  constant() [<a href='function.constant'>function.constant</a>]: Couldn't find constant  in [...]/store/zc_admin/includes/functions/admin_access.php on line 38
    which throws to
    PHP Code:
    if (constant($result->fields['main_page']) == $page && $result->fields['page_params'] == $page_params) { 
    I don't believe this would be the reason because this error just started this afternoon (the store was running yesterday).

 

 
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