mod_fcgid: ap_pass_brigade failed in handle_request function

[scooby3134]

hi guys in need of some help i will try and explain what is happening
i log in to my admin area every thing is fine i then go to edit the order so i can mark it as dispatched and all i am getting is 500 internal error.
i can get invoice packing slip and everything else but for some reason when i go to edit it dose not load and it gives time out .
i have looked error log and all i can see is this.
[Sun Sep 30 21:03:59 2012] [warn] mod_fcgid: read data timeout in 60 seconds
[Sun Sep 30 21:03:59 2012] [warn] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request function
[Sun Sep 30 21:29:04 2012] [warn] mod_fcgid: read data timeout in 60 seconds
[Sun Sep 30 21:29:04 2012] [warn] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request function
[Sun Sep 30 21:29:05 2012] [warn] mod_fcgid: read data timeout in 60 seconds
[Sun Sep 30 21:29:05 2012] [warn] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request function

everything was ok on friday as i did a paypal refund via admin edit order but when i go to log back in on sunday this is happening.
i have changed nothing
i have emailed my internet provider and i got this response from them
We have had a look at the error logs and identified an issue with your script's execution time.

The maximum amount of time for a script to execute on the shared server is 60 seconds only. Your script is taking too long to execute hence it then times out and returns error 500.

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[Mon Oct 01 07:21:44 2012] [warn] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request function
[Mon Oct 01 07:21:45 2012] [warn] mod_fcgid: read data timeout in 60 seconds
[Mon Oct 01 07:21:45 2012] [warn] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request function
-----

We recommend you optimise your scripts so they don't time out.
but why do i need to do this as i have done nothing to my server and they said that nothing has changed there end
i am baffeled in what to do as like i said i have done nothing
thanks
and i hope you can help me
cheers

[kobra]

Try google for "ap_pass_brigade"

[scooby3134]

i have but i am new to this is this the correct meaning for the ap_pass_brigade
i ended the webpage before it was fully loaded ?
thanks

[scooby3134]

whats going on just lost out on a sale through site as got an email saying paypal express 28) connect() timed out!
can some one please help me as am loosing sales now
thanks

[kobra]

can some one please help me as am loosing sales now

This is a restriction being imposed by your host and them not being sensitive to ecommerce
If you can not work it out with them seek a new host

[scooby3134]

- (7) couldn't connect to host
this is another email i have had via paypal express some one is trying to order via paypal express but are getting errors ??
kobra can you explain m8 i am lost i have contacted the hosting company and they have said it is not them ??
thanks

[kobra]

read data timeout in 60 seconds

See if they will increase this to 90sec's

[scooby3134]

im lost now
they have said they have not done anythig there end are they lieing?
i need this sorting asap
they ar telling me its something to do with my scripts? and to alter them so they dont time out but what scripts?

[kobra]

Did PayPal ever work?

What other payment method are you using?

[scooby3134]

yes paypal express always worked this is the only payment on there
i did a paypal refund via the admin area on friday and clicked the little confirm box and when i loged back in on sunday i cannot edit any orders so they are set to dispatched or accept any paypal orders as its timing out on server and cannot connect to paypal as i have tried
there is no problems with any thing else i dont think i can get invoices packing slips and customer details
thanks i have put site in to maintainence mode for now to try get this sorted but am loosing sales
thanks