Password problems

[joejoejoe]

Where exactly are you getting the error?
Do you get the login screen OK or does just trying to get to that page give you an error?
Or is the error after you type in your admin user name and password and hit return?

[Teadiez]

Where exactly are you getting the error?
Do you get the login screen OK or does just trying to get to that page give you an error?
Or is the error after you type in your admin user name and password and hit return?

I am getting the error when attempting to access the web address for the login screen. There are no fields to type in, just the error.

[DrByte]

Are the DB_XXXXXXX settings in your /your-admin-foldername/includes/configure.php file different from the DB_XXXXXX settings in your /includes/configure.php file?

Those are the only settings that should be exactly identical between both files. If your storefront is working, copy your DB_XXXXXXXX settings from your /includes/configure.php file and use them to replace the DB_XXXXXXXX settings in your /your-admin-folder/includes/configure.php file.

Remember, the configure.php files are read-only, so you'll need to make them writable before you can save to them.

[Teadiez]

Yes, everything is exact.

[DrByte]

Okay. Earlier you said you're getting this message:

WARNING: An Error occurred, please refresh the page and try again.

That means an error is occurring. And it's most likely recorded in the logs.
What's showing in the logs now?

[Teadiez]

I haven't gotten anything in the logs since Sunday and this is what it showed:

[07-Oct-2012 18:34:23 UTC] PHP Fatal error: 0: DB_ERROR_NOT_CONNECTED :: select * from zen_project_version WHERE project_version_key = 'Zen-Cart Database' in /home/content/88/9174688/html/zencart/includes/classes/db/mysql/query_factory.php on line 101

[DrByte]

Well that sort of thing would show up if the DB_PASSWORD (or other DB_XXXXX settings) were invalid in the configure.php files.

But if that's been fixed, then the issue is something else.