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  1. 10 Oct 2012, 01:52 AM #21
    Teadiez
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    Default Re: Password problems

    Yes, everything is exact.
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  2. 10 Oct 2012, 01:54 AM #22
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    DrByte
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    Default Re: Password problems

    Okay. Earlier you said you're getting this message:
    WARNING: An Error occurred, please refresh the page and try again.
    That means an error is occurring. And it's most likely recorded in the logs.
    What's showing in the logs now?
    .
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  3. 10 Oct 2012, 01:59 AM #23
    Teadiez
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    Default Re: Password problems

    I haven't gotten anything in the logs since Sunday and this is what it showed:

    [07-Oct-2012 18:34:23 UTC] PHP Fatal error: 0: DB_ERROR_NOT_CONNECTED :: select * from zen_project_version WHERE project_version_key = 'Zen-Cart Database' in /home/content/88/9174688/html/zencart/includes/classes/db/mysql/query_factory.php on line 101
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  4. 10 Oct 2012, 02:14 AM #24
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    DrByte
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    Default Re: Password problems

    Well that sort of thing would show up if the DB_PASSWORD (or other DB_XXXXX settings) were invalid in the configure.php files.

    But if that's been fixed, then the issue is something else.
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  5. 10 Oct 2012, 02:48 AM #25
    Teadiez
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    Default Re: Password problems

    Well, isn't my face red...I've been on with GoDaddy and a very helpful employee who guided me to the CORRECT configure.php file. I was not going into the admin/includes/config, I was just going into admin/config. I now have my admin login screen again, however, it is still not accepting my login info.
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  6. 10 Oct 2012, 02:52 AM #26
    Teadiez
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    Default Re: Password problems

    Sooooo, I guess now my question is--if now that all the DB passwords match in all the config.php files, if I were to run that code in the tutorial that I posted, will it work???

    Getting sweaty palms just thinking about trying it again.
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  7. 10 Oct 2012, 03:15 AM #27
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    DrByte
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    Default Re: Password problems

    What are the new symptoms since fixing the correct configure.php file?

    - blank screen?
    - "invalid password" message?
    - no message, but just refreshes the login boxes to empty again after submitting?

    - or still the old "WARNING: An Error occurred, please refresh the page and try again." message?
    .
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  8. 10 Oct 2012, 03:17 AM #28
    Teadiez
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    Default Re: Password problems

    I'm actually getting the login screen now. It's just not accepting username/PW combo. Tried username with PW that is in the php files. Tried 'Admin/admin' combo also.
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  9. 10 Oct 2012, 03:18 AM #29
    Teadiez
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    Default Re: Password problems

    "You entered the wrong username or password", that's what I get.
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  10. 10 Oct 2012, 03:28 AM #30
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    Default Re: Password problems

    Okay, then yes the SQL query shown in the FAQ article should take care of resetting it to Admin/admin

    http://www.zen-cart.com/content.php?...rd-(i-lost-it)
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