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  1. #1

    Default Backup MySql not visible in Tools menu

    I have installed Backup MySql to exact specs and it will not show up in the Tools menu. I deleted the entire ZC and updated to ZC 1.51 and reinstalled everything, and still nothing. I search the entire forum for an answer and nothing works.
    I use Blue Host and they seem to support everything that is required. So after 3 days now I have not been able to get this plugin to show up. What am I missing?

  2. #2
    Join Date
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    Default Re: Backup MySql not visible in Tools menu

    Which "version" of the plugin did you install?
    If you used the version designed for v1.3.x, then it won't show up on v1.5.x
    .

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  3. #3

    Default Re: Backup MySql not visible in Tools menu

    I installed the latest one, 1.5.

  4. #4
    Join Date
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    Default Re: Backup MySql not visible in Tools menu

    There are a few files and folders in the zip. What exactly did you do with each of them?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5

    Default Re: Backup MySql not visible in Tools menu

    According to the instructions I did a direct transfer of the Includes folder into my Includes folder (under the main admin) and also transferred the single file, backup_mysql, into my main admin folder.

  6. #6
    Join Date
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    Default Re: Backup MySql not visible in Tools menu

    For the version designed for v1.5.1:

    Basic plugin instructions:
    1. the files must be copied into place
    2. then you must login to your admin. This activates the built-in auto-install of menu capability.

    Basic admin menu instructions:
    3. then if the user account you logged into isn't the one with SuperUser privileges, you'll need to login as whoever has SuperUser privileges, then go to the Admin Access Management menu, go to the Admin Profiles screen, and grant access to other profiles as desired.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7

    Default Re: Backup MySql not visible in Tools menu

    The files are copied into the exact location on my server where they are supposed to be. I'll be happy to send a print screen if that helps.
    I've logged into my admin several times and checked the Tools menu and nothing is there.
    I have SuperUser status in my user account. There are no other profiles under User Profile.
    Your written instructions have been very easy to follow; don't know why it's not showing up in my Tools menu.

  8. #8
    Join Date
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    Default Re: Backup MySql not visible in Tools menu

    You have another forum thread talking about identical symptoms with another plugin.

    Maybe you've installed yet another plugin that's broken the menu system? Something designed for an older version?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9

    Default Re: Backup MySql not visible in Tools menu

    I did a clean install of ZC 1.51 and and added the latest version, 1.5 of Backup MySql right away. I had done this previously and had the same results. That's why I deleted everything off my server and started fresh, even re-naming and re-installing my data files. I also changed my Core FTP program to the commercial WS FTP in case there was a glitch there. I'm short of contacting my hosting company, but usually there response is it's a software problem.

  10. #10

    Default Re: Backup MySql not visible in Tools menu

    Just remembered. I did install Backup_zc 1.1 first. No entry in Tools menu. Then I installed Backup MySql. Also no entry in Tools menu.

 

 
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