Page 1 of 2 12 LastLast
Results 1 to 10 of 16
  1. #1
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default Disappearing products

    One subcategory of products keeps disappearing. Sometimes when I reload the page they come back. This time they've been gone since yesterday. They're still there in the admin, and definitely all "green" status. This is my first 1.5 ZC. Does this happen sometimes?

  2. #2
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default Re: Disappearing products

    OK, so I reuploaded the database and they reappeared, but only the first page. The catalog says there is a page 2 but when you click on "Next"... no products.

  3. #3
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Disappearing products

    Does this happen sometimes?
    No it should not
    Zen-Venom Get Bitten

  4. #4
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default Re: Disappearing products

    Thanks... so... any ideas?

  5. #5
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Disappearing products

    You have not provided any information for us to make a suggestion
    Zen-Venom Get Bitten

  6. #6
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default Re: Disappearing products

    Sorry to be vague, but I'm not sure what to say. I have 8 categories. One category has 2 subcategories. One of these subcategories, although consistently appearing in the Categories box as it should, loses its products, either all of them or just the second page. The number of products in brackets is correct, but products do not display. The products all appear in the Admin as per normal, and all are green status.

    I am using Easypopulate. If I reload the products .csv file the products reappear, but if I then reload the page they sometimes disappear again, or the second page products disappear.

    At the moment the first page of products appear as normal (products 1 to10) but the second page (11 to 13) is empty.

    Thanks.

    http://www.upthecreekconfectionery.com.au/
    The subcategory in question is Rocky Road > Individual Bars.

  7. #7
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Disappearing products

    In individual bars change status one by one of these last 3 items from green to red
    Refresh store page after each one

    OR review reasons for part of a blank page

    http://www.zen-cart.com/content.php?...t-of-a-page%29
    Zen-Venom Get Bitten

  8. #8
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default Re: Disappearing products

    OK, I disabled item 11, reloaded the product list, and products 12 and 13 reappeared. When I disabled 12, it disappeared, same for 13. So I was left with just the one page (1-10). But re-enabling those three products did not make them reappear.

    I went through the process above again, same results. Any clues there?

    I have not changed any PHP.

  9. #9
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Disappearing products

    Look at your description text for those 3 items
    Check your error logs
    Zen-Venom Get Bitten

  10. #10
    Join Date
    Sep 2007
    Location
    Far South Coast, NSW, Australia
    Posts
    436
    Plugin Contributions
    0

    Default Re: Disappearing products

    Description text looks fine. I changed a "&" to "and" in case, but it made no difference. Anyway, it's not any particular product that's the problem because whatever number of products per page I set it to in Configuration > Maximum Values, the second page is empty.

    By error logs, do you mean what's in the cache folder? There's nothing there, just three files dated from when I created the site.

    And I just switched to Classic Green template, but same problem there.

    BTW, thanks for your attention to this.
    Last edited by jenpen; 26 Oct 2012 at 03:35 AM.

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. v139h Stocks of certain products disappearing automatically
    By Lowwi in forum General Questions
    Replies: 4
    Last Post: 11 Aug 2015, 09:09 PM
  2. Products disappearing in shopping cart
    By Lerpsu in forum General Questions
    Replies: 37
    Last Post: 15 Aug 2010, 11:20 AM
  3. Products Disappearing yet still in showing in system
    By BabyV Dezign in forum General Questions
    Replies: 3
    Last Post: 9 Nov 2009, 07:05 PM
  4. Items Disappearing from Categories/Products Search
    By ericfriedl in forum General Questions
    Replies: 5
    Last Post: 27 Dec 2006, 03:14 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg