Paymate: Anyone with experience in the module? (Looking for tech support)

[iris - karen]

Hi all,

We're running Paymate v1.01
http://www.zen-cart.com/downloads.php?do=file&id=702

Basically there is the global issue of customers not clicking the "confirm" button and therefor the order never updates in the cart. We are also aware of: No order # (as it doesn't generate until after the payment) and that most errors are customer side.

However, if Paymate get pinged, and reply with a (yes/no - paid/declined) then is there no where that the "paid/declined" details get stored in the store backend?

I've been told that there is no table for paymate, then there is no data that can be stored - however if the store can recognise a yes/no, then why can't it recognise a yes(details)/no/details. Ideally there would at least be a Paymate transaction or receipt number somehow pinged back to the store.

Our PayPal module pings back the transaction ID, I was hoping that the Paymate one could do it, is there a string I need to update, or is there someone who has been tweaking the existing Paymate module and would like to share their work?

[EDIT] I don't suppose anyone has managed to find away to "send" the product data to Paymate and have it register with Paymate? (Again I know that the order doesn't generate until Paymate pings back, but is there a way to send not just the total, but the product to Paymate to approve?)

Cheers.
~Karen

[iris - karen]

Hi all,

I'm replying to my own thread in hopes that it may spur on some discussion.

I have spoken to Paymate, (we had been one of their longest, and at times, larger businesses, when they were Australian owned and based, seems now that they've gone global it's a different story). Twice now I've spoken to their support team and they just aren't able to help out, other than telling me what I already know:

1) the order doesn't populate on ZC until the "confirm has been pressed" as such the items don't save
This seems silly to me - if the store follows this:
ZC --> PM --> ZC (final)
Then surely in the first data send, there should be a way to also send the product details as well, for PM to then record what that product is. (After speaking with husband, he seems to think that this is on PMs end, that there just isn't a provision for PM to handle the data).

Surely if the order doesn't generate until AFTER PM has yes/no the payment, then the order could be updated with a transaction or receipt number.

2) I will require someone with experience with both API and Plugins (PM & ZC) to handle my enquiry.
Apparently even though Paymate created the plugin, and it's X yrs old, and there have been updates to both Paymate and to ZC they see no reason to monitor the plugin, nor offer updates.

3) Yes, I have made enquiries to 2 non-ZC community developers, I am waiting to hear back. I am hoping though someone within the community and knows the PM plugin or knows ZC exceptionally well will at least point in the right direction. OR offer their advice as to how they have used the PM plugin, to be more... useable.

Cheers.

[webgear_aus]

Hi Karen,

I am following this thread with interest.

I am thinking of using paymate instead of paypal but the issues you raise are putting me off.

Also, I use zen cart v1.50 and noted that the paymate add-on is for 1.39 and appears not well supported.

If you find a solution or maybe another payment gateway that works better, i would welcome a pm from you.

All the best,

Mark (Sydney)

[sakwoya]

Hi

I'm not really familiar with ZenCart being a lurking osCommerce person but the payment modules in both work along similar lines - which give you as you point out ZC --> PM --> ZC (final).
Some modules will actually send the customer's browser off to the PM and, when they pay there and never return you get the scenario of payment with no order looking at the current ZenCart module that's what happens there.

Looking at Paymate's website they offer two possible solutions:

1) http://www.paymate.com/cms/index.php...te/paymate-api (You can go look for atransaction)
2) http://www.paymate.com/cms/index.php...e-sentinel-api (pukka API for on site payments)

To code up (1) would be as much work as coding up (2) so not much point in going there I guess.

So what am I saying? Well basically it would need a new payment module rather than updating the current one - I can have a look at it but, at the moment I am porting a module from osC to ZC and it's taking up most of my free time. So if you could point somebody at (2) that's what you'd need - if nobody bites then I may be able to do something later this month (never make promises!)

Graeme