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  1. #1
    Join Date
    May 2009
    Posts
    31
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    Default Not possible to add new photos to products

    Hello! Wondered if anyone could help me.
    When I try to add a picture to a new product or change an existing picture on a product, it does not work. It just says "no image".
    Has anyone had this problem?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Not possible to add new photos to products

    What are the particulars for this install?
    domain
    at the root or not

    Check your error logs
    Zen-Venom Get Bitten

  3. #3
    Join Date
    May 2009
    Posts
    31
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    Default Re: Not possible to add new photos to products

    it is installed on a folder named www

    /www/

    How do I check the error logs?

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Not possible to add new photos to products

    How do I check the error logs?
    Do you have cpanel?

    If so, check logs
    Zen-Venom Get Bitten

  5. #5
    Join Date
    May 2009
    Posts
    31
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    0

    Default Re: Not possible to add new photos to products

    How do I check if I have cpanel? Sorry, but I am new to this.

  6. #6
    Join Date
    Jul 2005
    Location
    Upstate NY
    Posts
    22,010
    Plugin Contributions
    25

    Default Re: Not possible to add new photos to products

    Your hosting control panel (not Zen Cart admin) could be one of several programs, one of which is cPanel. If so, there are logs available from the main panel.

    It might help for us to be able to see your site, too.

  7. #7
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Not possible to add new photos to products

    How do I check if I have cpanel?
    In cpanel under Logs > error log
    Zen-Venom Get Bitten

 

 

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