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  1. #1
    Join Date
    Sep 2012
    Posts
    3
    Plugin Contributions
    0

    Default Configure.php Issue GoDadd, Easy Populate

    I am using GoDaddy as my host for Zen Cart 1.3.8a and I recently installed Easy Populate 1.2.5.4.

    I installed correctly and my site is functioning fine. The problem that I am having is every 4-5 hours my site goes down and I receive this message:

    Hello. Thank you for loading Zen Cart™.

    You are seeing this page for one or more reasons:

    This is your first time using Zen Cart™ and you haven't yet completed the normal Installation procedure.
    If this is the case for you, you will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).

    Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.
    If you recently edited your configure.php files for any reason, or maybe moved your site to a different folder or different server, then you'll need to review and update all your settings to the correct values for your server.
    See the Online FAQ and Tutorials area on the Zen Cart™ website for assistance.

    To begin installation ...

    The Installation Documentation can be read by clicking here: Documentation
    You will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).
    The Online FAQ and Tutorials area on the Zen Cart™ website will also be of value if you run into difficulties.
    Copyright © 2003-2012 Zen Cart™

    I have combed through my configure.php and everything seems fine. I am beginning to think this is a GoDaddy issue. Why would my site function for 4-5 hours then go down?

    Any suggestions for the fix? Configure.php file? New host? What would be the best?

    I am not a technical person to know how to fix the problem and I am not sure if GoDaddy even cares. I am repeatedly told to check Zen Cart forums for the fix but I think it is a server issue. PLEASE HELP!

    I can post my configure.php file and other important information if it helps to solve this issue!

    Last edited by Christmaslites; 1 Nov 2012 at 07:10 PM.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Configure.php Issue GoDaddy, Zen Cart, Easy Populate

    I would contact them when it is down
    Alternatively, seek a new host
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Configure.php Issue GoDaddy, Zen Cart, Easy Populate

    I would upgrade as soon as I could from Zen Cart 1.3.8a to the latest version of zen cart too.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  4. #4
    Join Date
    Apr 2012
    Location
    Scottsdale, AZ
    Posts
    11
    Plugin Contributions
    0

    Default Re: Configure.php Issue GoDadd, Easy Populate

    Quote Originally Posted by Christmaslites View Post
    I am using GoDaddy as my host for Zen Cart 1.3.8a and I recently installed Easy Populate 1.2.5.4.

    I installed correctly and my site is functioning fine. The problem that I am having is every 4-5 hours my site goes down and I receive this message:

    Hello. Thank you for loading Zen Cart™.

    You are seeing this page for one or more reasons:

    This is your first time using Zen Cart™ and you haven't yet completed the normal Installation procedure.
    If this is the case for you, you will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).

    Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.
    If you recently edited your configure.php files for any reason, or maybe moved your site to a different folder or different server, then you'll need to review and update all your settings to the correct values for your server.
    See the Online FAQ and Tutorials area on the Zen Cart™ website for assistance.

    To begin installation ...

    The Installation Documentation can be read by clicking here: Documentation
    You will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).
    The Online FAQ and Tutorials area on the Zen Cart™ website will also be of value if you run into difficulties.
    Copyright © 2003-2012 Zen Cart™

    I have combed through my configure.php and everything seems fine. I am beginning to think this is a GoDaddy issue. Why would my site function for 4-5 hours then go down?

    Any suggestions for the fix? Configure.php file? New host? What would be the best?

    I am not a technical person to know how to fix the problem and I am not sure if GoDaddy even cares. I am repeatedly told to check Zen Cart forums for the fix but I think it is a server issue. PLEASE HELP!

    I can post my configure.php file and other important information if it helps to solve this issue!

    If you are still having issues please drop me a PM with your ticket number or domain name and I can take a look for you.

 

 

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