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  1. #1
    Join Date
    Nov 2012
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    2
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    Default Problem with 'from' address in e-mails sent from store

    Hi,
    I've recently installed ZenCart and have had pretty good success, but one thing puzzles me. E-mails from the store show up with a 'from' address like this:

    Me <[email protected]>

    The E-mail Address (sent from) is set to: [email protected]
    The store name is "Third-Floor-Please!" and the store owner is "Store". I thought the store owner would show where I see "Me". I don't know where the "Me" came from.

    When I change the E-mail Address (sent from) to: store <[email protected]> the 'from' address shows up like this:

    Store <Store <"info"@third-floor-please.com>>

    This makes no sense to me. Any ideas?

    I'm using SMTP on a LINUX server with PHP 5.3 and MySQL 5.0

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Problem with 'from' address in e-mails sent from store

    What entries do you have for
    admin > config > my store
    and
    admin > config > email options
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Nov 2012
    Posts
    2
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    Default Re: Problem with 'from' address in e-mails sent from store

    Quote Originally Posted by kobra View Post
    What entries do you have for
    admin > config > my store
    and
    admin > config > email options
    admin > config > my store

    Store Name Third Floor, Please! Info
    Store Owner Store Info
    Telephone - Customer Service 845-486-4571 Info
    Country United States Info
    Zone New York Info
    Store Address and Phone 9 Vassar Street Poughkeepsie, NY 12601 USA 845-486-4571 Info
    Expected Sort Order desc Info
    Expected Sort Field date_expected Info
    Switch To Default Language Currency false Info
    Language Selector Default Info
    Display Cart After Adding Product true Info
    Default Search Operator and Info
    Show Category Counts true Info
    Show Category Counts - Admin true Info
    Tax Decimal Places 2 Info
    Display Prices with Tax false Info
    Display Prices with Tax in Admin false Info
    Basis of Product Tax Shipping Info
    Basis of Shipping Tax Shipping Info
    Sales Tax Display Status 0 Info
    Show Split Tax Lines false Info
    Store Status 0 Info
    Admin Session Time Out in Seconds 900 Info
    Admin Set max_execution_time for processes 60 Info
    Show if version update available true Info
    Server Uptime true
    Missing Page Check Page Not Found Info
    Currency Conversion Ratio 1.05 Info
    HTML Editor NONE Info
    Enable phpBB linkage? false Info

    admin > config > email options

    E-Mail Transport Method smtp
    E-Mail Linefeeds LF Info
    Use MIME HTML When Sending Emails true Info
    Send E-Mails true Info
    Email Archiving Active? false Info
    E-Mail Friendly-Errors true Info
    Email Address (Displayed to Contact you) [email protected] Info
    Email Address (sent FROM) Store <[email protected]> Info
    Emails must send from known domain? Yes Info
    Email Admin Format? HTML Info
    Send Copy of Order Confirmation Emails To [email protected] Info
    Send Copy of Create Account Emails To - Status 1 Info
    Send Copy of Create Account Emails To [email protected] Info
    Send Copy of Customer GV Send Emails To - Status 0 Info
    Send Copy of Customer GV Send Emails To [email protected] Info
    Send Copy of Admin GV Mail Emails To - Status 0 Info
    Send Copy of Customer Admin GV Mail Emails To [email protected] Info
    Send Copy of Admin Discount Coupon Mail Emails To - Status 0 Info
    Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected] Info
    Send Copy of Admin Orders Status Emails To - Status 0 Info
    Send Copy of Admin Orders Status Emails To [email protected] Info
    Send Notice of Pending Reviews Emails To - Status 1 Info
    Send Notice of Pending Reviews Emails To [email protected] Info
    Set "Contact Us" Email Dropdown List Info
    Contact Us - Show Store Name and Address 1 Info
    Send Low Stock Emails 0 Info
    Send Low Stock Emails To [email protected] Info
    Display "Newsletter Unsubscribe" Link? true Info
    Audience-Select Count Display true Info
    SMTP Email Account Mailbox [email protected] Info
    SMTP Email Account Password ************ Info
    SMTP Email Mail Host relay-hosting.secureserver.net Info
    SMTP Email Mail Server Port 25 Info
    Convert currencies for Text emails

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Problem with 'from' address in e-mails sent from store

    relay-hosting.secureserver.net
    Suggest that you contact GoDaddy about this & required settings
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Apr 2012
    Location
    Scottsdale, AZ
    Posts
    11
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    0

    Default Re: Problem with 'from' address in e-mails sent from store

    Quote Originally Posted by kobra View Post
    Suggest that you contact GoDaddy about this & required settings
    relay-hosting.secureserver.net is the proper relay server to use to send emails from Go Daddy shared hosting and is required to be able to send emails from your shared hosting account.

  6. #6
    Join Date
    Jan 2012
    Posts
    488
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    Default Re: Problem with 'from' address in e-mails sent from store

    Are you using gmail or google apps gmail as your mail client?


    That's how it shows up if you bcc yourself on emails.

    Try sending yourself a test email to another of your email accounts. When I send to a 'fake' customer account, it shows properly, but I also have it bcc my info@storename and it shows as 'me'.

  7. #7
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: Problem with 'from' address in e-mails sent from store

    The "Me" name comes from your email client, not from Zen Cart.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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