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Problem with 'from' address in e-mails sent from store

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05 Nov 2012, 00:33
#1
frietjes avatar

frietjes

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Problem with 'from' address in e-mails sent from store

Hi,
I've recently installed ZenCart and have had pretty good success, but one thing puzzles me. E-mails from the store show up with a 'from' address like this:

Me <[email protected]>

The E-mail Address (sent from) is set to: [email protected]
The store name is "Third-Floor-Please!" and the store owner is "Store". I thought the store owner would show where I see "Me". I don't know where the "Me" came from.

When I change the E-mail Address (sent from) to: store <[email protected]> the 'from' address shows up like this:

Store <Store <"info"@third-floor-please.com>>

This makes no sense to me. Any ideas?

I'm using SMTP on a LINUX server with PHP 5.3 and MySQL 5.0
05 Nov 2012, 00:40
#2
kobra avatar

kobra

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Re: Problem with 'from' address in e-mails sent from store

What entries do you have for
admin > config > my store
and
admin > config > email options
05 Nov 2012, 02:00
#3
frietjes avatar

frietjes

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Re: Problem with 'from' address in e-mails sent from store

kobra:

What entries do you have for
admin > config > my store
and
admin > config > email options


admin > config > my store

Store Name Third Floor, Please! Info
Store Owner Store Info
Telephone - Customer Service 845-486-4571 Info
Country United States Info
Zone New York Info
Store Address and Phone 9 Vassar Street Poughkeepsie, NY 12601 USA 845-486-4571 Info
Expected Sort Order desc Info
Expected Sort Field date_expected Info
Switch To Default Language Currency false Info
Language Selector Default Info
Display Cart After Adding Product true Info
Default Search Operator and Info
Show Category Counts true Info
Show Category Counts - Admin true Info
Tax Decimal Places 2 Info
Display Prices with Tax false Info
Display Prices with Tax in Admin false Info
Basis of Product Tax Shipping Info
Basis of Shipping Tax Shipping Info
Sales Tax Display Status 0 Info
Show Split Tax Lines false Info
Store Status 0 Info
Admin Session Time Out in Seconds 900 Info
Admin Set max_execution_time for processes 60 Info
Show if version update available true Info
Server Uptime true
Missing Page Check Page Not Found Info
Currency Conversion Ratio 1.05 Info
HTML Editor NONE Info
Enable phpBB linkage? false Info

admin > config > email options

E-Mail Transport Method smtp
E-Mail Linefeeds LF Info
Use MIME HTML When Sending Emails true Info
Send E-Mails true Info
Email Archiving Active? false Info
E-Mail Friendly-Errors true Info
Email Address (Displayed to Contact you) [email protected] Info
Email Address (sent FROM) Store <[email protected]> Info
Emails must send from known domain? Yes Info
Email Admin Format? HTML Info
Send Copy of Order Confirmation Emails To [email protected] Info
Send Copy of Create Account Emails To - Status 1 Info
Send Copy of Create Account Emails To [email protected] Info
Send Copy of Customer GV Send Emails To - Status 0 Info
Send Copy of Customer GV Send Emails To [email protected] Info
Send Copy of Admin GV Mail Emails To - Status 0 Info
Send Copy of Customer Admin GV Mail Emails To [email protected] Info
Send Copy of Admin Discount Coupon Mail Emails To - Status 0 Info
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected] Info
Send Copy of Admin Orders Status Emails To - Status 0 Info
Send Copy of Admin Orders Status Emails To [email protected] Info
Send Notice of Pending Reviews Emails To - Status 1 Info
Send Notice of Pending Reviews Emails To [email protected] Info
Set "Contact Us" Email Dropdown List Info
Contact Us - Show Store Name and Address 1 Info
Send Low Stock Emails 0 Info
Send Low Stock Emails To [email protected] Info
Display "Newsletter Unsubscribe" Link? true Info
Audience-Select Count Display true Info
SMTP Email Account Mailbox [email protected] Info
SMTP Email Account Password ************ Info
SMTP Email Mail Host relay-hosting.secureserver.net Info
SMTP Email Mail Server Port 25 Info
Convert currencies for Text emails
05 Nov 2012, 02:13
#4
kobra avatar

kobra

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Re: Problem with 'from' address in e-mails sent from store

relay-hosting.secureserver.net

Suggest that you contact GoDaddy about this & required settings
06 Nov 2012, 01:14
#5
mike_godaddy avatar

mike_godaddy

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Apr 2012
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Re: Problem with 'from' address in e-mails sent from store

kobra:

Suggest that you contact GoDaddy about this & required settings


relay-hosting.secureserver.net is the proper relay server to use to send emails from Go Daddy shared hosting and is required to be able to send emails from your shared hosting account.
06 Nov 2012, 14:39
#6
limitless avatar

limitless

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Jan 2012
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Re: Problem with 'from' address in e-mails sent from store

Are you using gmail or google apps gmail as your mail client?


That's how it shows up if you bcc yourself on emails.

Try sending yourself a test email to another of your email accounts. When I send to a 'fake' customer account, it shows properly, but I also have it bcc my info@storename and it shows as 'me'.
07 Nov 2012, 05:44
#7
drbyte avatar

drbyte

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Jan 2004
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Re: Problem with 'from' address in e-mails sent from store

The "Me" name comes from your email client, not from Zen Cart.