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  1. #1

    Default Keep getting "Problem connecting to our database"

    http://www.zen-cart.com/images/smilies/wacko.gif I've read every post on the forum about this type of problem & nothing seems to fix mine. I've checked my cPanel database setup and my database name, password, spellings are all correct. Went to my /Includes/configure.php file and my database references are all the same as in the MySQL databases in my cPanel. Any clues as to what's wrong & what I can do to fix this?

  2. #2
    Join Date
    Aug 2005
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    Arizona
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    Default Re: Keep getting "Problem connecting to our database"

    Who are you hosted with?
    Do your configure.php files list "localhost" as the server?
    What have you done with this install??
    Fresh install?
    Upgrade install?
    Manual install?
    Or one click install?
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  3. #3

    Default Re: Keep getting "Problem connecting to our database"

    Quote Originally Posted by kobra View Post
    Who are you hosted with?
    Do your configure.php files list "localhost" as the server?
    What have you done with this install??
    Fresh install?
    Upgrade install?
    Manual install?
    Or one click install?

    I host with Blue Host.
    My configure.php does list "localhost" as the server.
    This is a fresh, manual install, that I did myself.

  4. #4
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    Default Re: Keep getting "Problem connecting to our database"

    Does it load intermittently or just not at all??
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  5. #5

    Default Re: Keep getting "Problem connecting to our database"

    It does not load at all.

  6. #6
    Join Date
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    Default Re: Keep getting "Problem connecting to our database"

    It does not load at all.
    But not at all....
    Are you getting the "Problem connecting to our database" message??
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  7. #7

    Default Re: Keep getting "Problem connecting to our database"

    When I click Online Catalog in my admin panel the store doesn't load. What comes up is an error page that says "Problem connecting to our database"

  8. #8
    Join Date
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    Default Re: Keep getting "Problem connecting to our database"

    Does your storefront load normally?
    Does your admin load?(I am guessing so as you are clicking "Online Catalog")
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  9. #9

    Default Re: Keep getting "Problem connecting to our database"

    Admin loads perfectly. Everything in it works fine except for when I click on "Online Catalog"
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  10. #10
    Join Date
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    Default Re: Keep getting "Problem connecting to our database"

    Everything in it works fine except for when I click on "Online Catalog"
    Well then don't do that
    Open a tab with your storefront and another tab with your admin
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