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  1. #1
    Join Date
    Sep 2012
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    Default Captcha Error Message

    I found the error in the debug but am not sure what to do. Can someone help me. The error states "[31-Oct-2012 12:38:13] PHP Fatal error: 1062uplicate entry 'configCaptchaValidation' for key 'page_key' :: INSERT INTO zen_admin_pages ( page_key, language_key, main_page, page_params, menu_key, display_on_menu, sort_order ) VALUES ( 'configCaptchaValidation', 'BOX_CONFIGURATION_CAPTCHA_VALIDATION', 'FILENAME_CONFIGURATION', 'gID=32', 'configuration', 'Y', '32'); in /home/firstcap/public_html/includes/classes/db/mysql/query_factory.php on line 101"

    I am getting the error message ""WARNING: An Error occurred, please refresh the page and try again." when I click send on SQL Patch in Admin. I was told this debug error message will help me but I am not sure what to do to fix the problem. Any help is greatly appreciated.

    Thanks
    Mark

  2. #2
    Join Date
    Jan 2004
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    66,444
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    Default Re: Captcha Error Message

    That message basically is telling you that the admin stuff for that SQL Patch has already been done.
    In many cases that means you can just skip it...since if it's already been done then it's not necessary to keep doing it.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Captcha Error Message

    I guess I am still confused. I cannot use the Captcha or finish installation because of the Error Message. How do I fix the debug error message so that I can finish uploading the SQL Patch and finish the install.

    Thanks
    Mark

  4. #4
    Join Date
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    Default Re: Captcha Error Message

    I suppose you could skip whichever SQL statements are failing and try running the rest.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
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    Default Re: Captcha Error Message

    I cannot do anything and cannot run the rest of Captcha because of the error message. Any more help.

    Thanks
    Mark

  6. #6
    Join Date
    Jan 2004
    Posts
    66,444
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    Default Re: Captcha Error Message

    The first thing I would do then is remove the files that you added when installing the plugin to your site. And undo any files you changed.
    At least then you should be able to use your site until you sort out whatever is wrong.

    Sounds like the plugin doesn't properly auto-detect whether things are already installed, and just keeps trying to do certain installation things regardless. The author should be advised of the problem so they can fix it.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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