Stripe.com payment integration module

[split63]

I contacted the customer to see if they had any insight into the Link Payment duplication

"I was called away while ordering and when I returned to finish the order the session had expired so I logged back in to finish"

How can the session expire in this situation in 3 minutes?

I have never used Link, so at checkout it does not show as an option. So I'm not clear what the customer sees or how a link payment can process without a Zen order being created

[split63]

I contacted the customer to see if they had any insight into the Link Payment duplication

"I was called away while ordering and when I returned to finish the order the session had expired so I logged back in to finish"
How can the session expire in this situation in 3 minutes?

The customer claims he was called away for about 45 minutes. So the 1st and 2nd Stripe payments must have occurred when the customer returned, and the duplication was somehow put in motion by the Zen session timeout which perhaps occurred for Zen but not Stripe?

[Gozzandes]

The customer claims he was called away for about 45 minutes. So the 1st and 2nd Stripe payments must have occurred when the customer returned, and the duplication was somehow put in motion by the Zen session timeout which perhaps occurred for Zen but not Stripe?

Thank you for reporting the problem
When disconnected the Zen cart session, redirect to the time out page.
\includes\templates\YOUR_TEMPLATE\templates\tpl_checkout_confirmation_default.ph p line 197 -216
from

<!--------stripe-------->

<?php
$jason_stripe_select = json_encode($stripe_select);
?>
<script>

var stripe_select = JSON.parse('<?php echo $jason_stripe_select; ?>'); 
if (stripe_select === "True") {
    document.getElementById('btn_submit').style.display ="none";
    document.getElementById('checkout_confirmation').style.display ="none";
    document.getElementById('payment-form','submit').display ="block";
  }else{
    document.getElementById('btn_submit').display ="block";
    document.getElementById('checkout_confirmation').display ="block";
    document.getElementById('payment-form','submit').style.display ="none";

  }
</script>
<!--------end-stripe-------->

<!--------stripe-------->

<?php
$jason_stripe_select = json_encode($stripe_select);
$jason_sess_life = json_encode($SESS_LIFE);
$timeoutURL = '"' . HTTPS_SERVER . DIR_WS_HTTPS_CATALOG . 'index.php?main_page=time_out"';
?>
<script>

var stripe_select = JSON.parse('<?php echo $jason_stripe_select; ?>'); 
var sess_life = JSON.parse('<?php echo $jason_sess_life; ?>'); 
var timeoutURL = JSON.parse('<?php echo $timeoutURL; ?>'); 

if (stripe_select === "True") {

    document.getElementById('btn_submit').style.display ="none";
    document.getElementById('checkout_confirmation').style.display ="none";
    document.getElementById('payment-form','submit').display ="block";
    setTimeout(function(){window.location.href = timeoutURL;}, sess_life*1000);


  }else{
    document.getElementById('btn_submit').display ="block";
    document.getElementById('checkout_confirmation').display ="block";
    document.getElementById('payment-form','submit').style.display ="none";

  }

</script>
<!--------end-stripe-------->

[split63]

Thank you for reporting the problem
When disconnected the Zen cart session, redirect to the time out page.
\includes\templates\YOUR_TEMPLATE\templates\tpl_checkout_confirmation_default.ph p line 197 -216

According to Stripe:

To automatically expire unused Checkout Sessions, you can set the expires_at parameter when creating a Checkout Session. This parameter determines the expiration time of the session and can be set to any time between 30 minutes and 24 hours after the session is created. Once a Checkout Session reaches its expiration time without completion, it becomes inaccessible

The default expiration time for Stripe Checkout Sessions is 24 hours

Perhaps the easy fix is to set this parameter to just less than whatever the session time out is for Zen?
I don't see where it is ever set in the stripe code

[Gozzandes]

According to Stripe:

To automatically expire unused Checkout Sessions, you can set the expires_at parameter when creating a Checkout Session. This parameter determines the expiration time of the session and can be set to any time between 30 minutes and 24 hours after the session is created. Once a Checkout Session reaches its expiration time without completion, it becomes inaccessible

The default expiration time for Stripe Checkout Sessions is 24 hours

Perhaps the easy fix is to set this parameter to just less than whatever the session time out is for Zen?
I don't see where it is ever set in the stripe code

Zen Cart's session timeout is 1440 seconds by default. This is 24 minutes.
Stripe's timeout is between 30 minutes and 24 hours, so the same issue will occur during these 6 minutes.
For this reason, the tpl_checkout_comfirm########.php script is set up to redirect to the time_out page as soon as the Zen Cart session timeout occurs.
If you want to set it on the Stripe side, you can insert "expires_at:" and the timeout time line 37 of checkout.js. (I haven't check this though)

$timeoutURL is Zen cart session time

[Gozzandes]

Sorry
$timeoutURL is not Zen cart session expired time.
$SESS_LIFE is Zen cart session expired time.