facebook all [support thread]

[ilovekr]

Hi,
Thanks for contacting us.for solve your issue

Go to FTP>>includes/templates/your_template/sideboxes/tpl_fball_like.php
open it and serch for below code
<div class="fb-like" data-href="'.$pageurl.'" data-send="'.$send.'" data-width="'.$width.'" data-show-faces="'.$faces.'"></div>

replace it with

<div class="fb-like" data-href="'.$pageurl.'" data-send="'.$send.'" data-width="'.$width.'" data-show-faces="'.$faces.'" data-layout="button_count"></div>

Thanks

Ah thank you that solved my problem =]!

I have another problem that is facebook related but not to this addon specfically. I was wondering if you might know why the like button on say this particular product page doesn't have a thumbnail http://seoulto.com/couples_rings/me_..._couples_rings. I've tried tutorials such as this one http://www.kerrinhardy.com/2010/11/2...en-cart-store/ but I still haven't fixed that problem.

Thanks!

[ilovekr]

I think I solved the thumbnail problem for the products. I was wondering how to get the no_picutre.gif to change as I have already changed the zencart admin>images to become no_image.png and uploaded that file. Also I have replaced the no_image.gif to make sure stuff has been replaced. But the like button on the home page still shows the original zencart no image picture.

Thanks!

[sourceaddons]

I think I solved the thumbnail problem for the products. I was wondering how to get the no_picutre.gif to change as I have already changed the zencart admin>images to become no_image.png and uploaded that file. Also I have replaced the no_image.gif to make sure stuff has been replaced. But the like button on the home page still shows the original zencart no image picture.

Thanks!

Where we can see your issue we have visited you site but not see. please send us email issue with screenshots or contact us on sourceaddons conatct tab

[infogate]

Hello everybody :)
My customers could connect easily until yesterday. Even though sometimes they had to click more than 3 times on facebook login button. For the last 2 months everything was working fine.

From yesterday until now the module stopped working. I try to connect too and even if i try many times nothing happens. I guess it has to do with a facebook update.
I have already checked api and secret codes and nothing changed.
I would appreciate some help

[infogate]

I already tried to fix it and did the following

1. Reset API secret ---> NOT FIXED
2. Enable "July 2013 Breaking Changes" ---> NOT FIXED



3. SourceAddons guys contact me and advised to create a new FB application and connect it to the module ---> THAT FIXED THE PROBLEM

[infogate]

The module just stopped working once again.

Steps that i tried

1. Restore all files from a recent backup ---> No change
2. Asked hosting company for an apache restart --> No luck
3. I tried other facebook application and one of them happen to work but not as expected. You have to click many times on facebook connect button to make it work.

The application has the following older configuration




I guess that this module needs to be updated to work as it should.
For the moment i will not touch anything cause i already spend enough time trying to find out what was wrong.