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  1. #1
    Join Date
    Sep 2011
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    Default Can't Log in to Admin. Pretty Much URGENT

    So I'm trying to log in to my ZC 1.5 site and I get "WARNING: An Error occurred, please refresh the page and try again." Of course this always happens (repeat "always") after updating an order. This time though it is happening when I try to log in to admin.

    - cleared cache (Chrome)
    no joy
    - tried IE and FireFox
    no joy

    So basically I'm really sucking right now. I could sure use a smart person about now....please?


  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    13,874
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    Default Re: Can't Log in to Admin. Pretty Much URGENT


  3. #3
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    Default Re: Can't Log in to Admin. Pretty Much URGENT

    Here is my error_log. Does anyone speak "non-regex". I'm a bit rusty.


    [Thu Nov 15 14:29:16 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.[Thu Nov 15 14:29:28 2012] [error] [client 127.0.0.1] File does not exist: /usr/local/apache/htdocs/scrape[Thu Nov 15 14:29:28 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.Use of uninitialized value $1 in concatenation (.) or string at /usr/local/cpanel/cgi-sys/fourohfour.cgi line 31.[Thu Nov 15 14:29:30 2012] [error] [client 127.0.0.1] File does not exist: /usr/local/apache/htdocs/scrapeUse of uninitialized value $1 in concatenation (.) or string at /usr/local/cpanel/cgi-sys/fourohfour.cgi line 31.[Thu Nov 15 14:29:31 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.[Thu Nov 15 14:29:36 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.[Thu Nov 15 14:29:38 2012] [error] [client 66.249.66.142] File does not exist: /usr/local/apache/htdocs/lastnewsUse of uninitialized value $1 in concatenation (.) or string at /usr/local/cpanel/cgi-sys/fourohfour.cgi line 31.[Thu Nov 15 14:29:39 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.[Thu Nov 15 14:29:57 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.[Thu Nov 15 14:29:58 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.[Thu Nov 15 14:29:58 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring![Thu Nov 15 14:29:58 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring!

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Can't Log in to Admin. Pretty Much URGENT

    It appears that you are using a url re-write addon
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  5. #5
    Join Date
    Sep 2011
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    Default Re: Can't Log in to Admin. Pretty Much URGENT

    Ok, and???

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    Default Re: Can't Log in to Admin. Pretty Much URGENT

    url rewriters cause issues and with the admin
    Search here for others that have had similar issues
    Zen-Venom Get Bitten

  7. #7
    Join Date
    Feb 2012
    Location
    mostly harmless
    Posts
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    Default Re: Can't Log in to Admin. Pretty Much URGENT

    As noted in the log file the web server is just ignoring the -f flag, so that is not a source of your issue.
    However if you are using a URL Rewriter you may want to see if an updated version exists.

    The two messages which I find interesting in your server error_log are:
    Code:
    [client 127.0.0.1] File does not exist: /usr/local/apache/htdocs/scrape
    Use of uninitialized value $1 in concatenation (.) or string at /usr/local/cpanel/cgi-sys/fourohfour.cgi line 31.
    It's pretty rare to see requests from localhost for broken files or requests to cpanel when trying to log into Zen Cart's admin interface.

    What is in your error logs for Zen Cart?
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  8. #8
    Join Date
    Sep 2011
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    Default Re: Can't Log in to Admin. Pretty Much URGENT

    First, thanks for the response. I have a Zen Gun Slinger on it. It may be my host (Hostmonster.com). I am unable to access my site as well. As for a url re-write addon I have no idea why I would use one. I guess that's some kind of SEO thing? I moved up from the "Share Your Server with Four Billion Other People Plan" to the Pro Plan. The difference is about $200 bucks a year. Sounds like the old "you can buy our standard version which works some of the time, or, you can get our "Pro" version which crashes less than the standard version"

 

 

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