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  1. #1
    Join Date
    Nov 2012
    Posts
    1
    Plugin Contributions
    0

    application error Will an upgrade fix...?

    Hi There

    A website still running 1.3.7 has recently run into a problem, when trying to view the product detail page for any new product I get the error

    'Internal Server Error, this is an error with your script, check your error log for more information.'

    Older products are still working fine, just new ones throw up this error whether added manually through the catalogue screens or with EasyPopulate.

    Has anyone come across this before? Will an upgrade to 1.5.1 definitely fix the problem?

    Thanks for any help in advance

  2. #2
    Join Date
    Jul 2005
    Location
    Upstate NY
    Posts
    22,010
    Plugin Contributions
    25

    Default Re: Will an upgrade fix...?

    An upgrade to v1.5.1 will definitely make it secure against hacking, which your old site is not now, so regardless of the answer to your question you need to upgrade. I would not be surprised if something about your current file/database structure is causing issues with your host's server. If you answer the "Posting Tips" when replying, with full info on the hosting environment and especially any changes they have made recently, someone should be able to give a clearer answer. But don't identify the site; you don't want to alert hackers to the presence of a vulnerable installation.

  3. #3
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Will an upgrade fix...?

    Yes, you definitely need to upgrade.

    In the meantime this may be useful also: http://www.zen-cart.com/content.php?...l-server-error
    .
    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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