Missing Order in Admin with 2Checkout

[DrByte]

Does anyone know what the url should be? Is it:

https://mydomain.com/zencart/index.p...eckout_success

something else

Highly unlikely. Normally a payment gateway should return to index.php?main_page=checkout_process ... but it sounds like 2checkout uses their own handler process_2checkout.php instead. In such cases, that script would do some preprocessing and then send itself through the stages normally handled by main_page=checkout_process thus accomplishing the same end result.

If yours isn't making its way through those steps, you'll need to work your way through the code by adding die() statements to find out what is and what is not running, and find out where it's breaking, and fix whatever is breaking.

Zen Cart will happily store the order once the checkout_process steps are kicked off with valid payment data. If the payment module doesn't pass the verified data as valid, the order won't save.

[rod44]

DrByte,
Thanks for the super fast response! Alas, I don't know how to do 'die()' statements and wouldn't now what I would be looking for if I tried. It's a shame as this was so easy to install with light configs for us 'non-code' New Zenners. I have tried to get in contact with undeadzed (contributor of the plug-in) with no response so guess I will probably need to search for a different payment option. Is anyone else using this plug-in? If so, could you share your info/configs? I am running Zencart 1.5.1

Thanks

[DrByte]

I haven't used 2checkout myself since 2005 when I dumped it because it was so unreliable, and the module at that time was also flakey. Never looked back, and I generally avoid every mention of them.

Maybe I'm too biased about it still, but if the module is still having problems in recent years, then that suggests that the 2checkout gateway is still architected poorly and the module is being forced to go through needless hoops in order to confirm a payment. If the gateway is still unreliable, then that's telling.

[rod44]

Thanks for the info Doc, I went for this as in the plug-ins there had been over 12,000 downloads and didn't see much for 'bad' in the forum. Silent majority? ;)

Thanks again,

[rod44]

DrByte,
Update - I just got it to work with just a little more trial and error. Here's what I did:

On the 2Checkout Admin under Site Management I used the 'Header Redirect' under Header Return and in the Authorized URL I used:

https://example.com/index.php?main_p..._2checkout.php

The readme says to use the Direct Return option and assumes that ZenCart will do the rest.

Mine may have been an exception, but wanted to post here to hope we can make it easier for someone else later.

You guys are still the best!!

Good luck to all!

[jpconte]

Hi!

My name is Juan Pablo Conte... live in Argentina... i have a zencart store and i need resolve the same problem like you had after (sorry for my bad english).

i dont know how set all parameters in 2checkout "site manager" section....
2checkout support tell me... you must set Direct Return....
but nothing happen.

my store is http://www.icaz2014argentina.com.ar

Can you help me?

thank you!

[ricks2co]

Hello Juan Pablo,

I'm the Integrations Unit supervisor with 2Checkout. We believe the issue that you are encountering may be related to the Secret Word in your 2Checkout account not matching the Secret Word set in your ZenCart admin. We would first recommend that you review the recommended integration instructions linked to below:

https://www.2checkout.com/shopping-cart/zen-cart

We would then recommend to ensure the Secret Word that you have set in your 2Checkout admin matches the Secret Word entered in your ZenCart Admin.

The Secret Word in your 2Checkout account can be accessed by clicking the Account tab and then the Site Management sub tab. On the Site Management screen the Secret Word field is located near the bottom of the Checkout Options column. The Secret Word is set to a default value of 'tango' and we highly recommend to change the value stored in your 2Checkout account and then ensuring that the same value is entered and saved in your ZenCart admin. After you update the Secret Word in your 2Checkout account please be certain to click the orange Save Changes button located in the bottom right corner of the Site Management page.

I hope this information helps to resolve the issue that you had encountered. Please feel free to contact 2Checkout if you have any other questions or concerns.

Thanks,

Rick Saunders| 2Checkout
Integrations Unit Supervisor

Web: http://www.2Checkout.com
Voice: (614) 921-2450
Toll Free: (US & Canada) (877) 294-0273
UK and Northern Ireland: 0871 284 4844
Fax: (614) 921-2451 or (US & Canada) (866) 921-2451