Help with Coding Issues

[karenkte]

A friend set up the zencart site www.jamesdavidandco.com for me last year....but there are a few coding issues with it.
I have tried to sort out some of these myself but am not technical. There are still problems when the site is viewed in different browsers.
I have approached someone very knowledgeable on this forum to help but they are not interested as they say the site is a mess with hard coding and they don't want to get involved. I don't really understand what they mean about hard code...but I completely understand why they wouldn't want to sort out someone else's mess. However I do need to get something sorted.
I'd appreciate if anyone would be prepared to help me put right the coding in this site as I would like to either get it right or start over again with it.
Thanks

[torvista]

I don't really understand what they mean about hard code..

It means they haven't used the template override system.
Zen Cart is built to be able to "override" (not change or remove) the original code to make the visual and functional changes you want to the standard cart. This means that the original code is untouched and thereby easy (relatively) to upgrade.
Hard coded means they have hacked about with the original code making it a maintenance and upgrade nightmare....it needs to be re-done the correct way before upgrading or making further changes.
Probably/definitely better from a project planning/costing point to view would be to start with a clean 1.51 cart and correctly implement the visual and functional changes required to mimic the existing cart and add your new requirements. Otherwise, fixing your existing cart may be "how long is a piece of string"/Pandoras box for any developer.

[hawkwynd]

A friend set up the zencart site www.jamesdavidandco.com for me last year....but there are a few coding issues with it.
I have tried to sort out some of these myself but am not technical. There are still problems when the site is viewed in different browsers.
I have approached someone very knowledgeable on this forum to help but they are not interested as they say the site is a mess with hard coding and they don't want to get involved. I don't really understand what they mean about hard code...but I completely understand why they wouldn't want to sort out someone else's mess. However I do need to get something sorted.
I'd appreciate if anyone would be prepared to help me put right the coding in this site as I would like to either get it right or start over again with it.
Thanks

Please don't take any of my remarks as anything less than 'constructive criticism'.

The website is not easy to navigate, the layout is poorly constructed as an online 'store'.
The website also is a poor use of space, and fails to take advantage of the larger monitor resolutions today.

Example, the Cotton Collection link from the main page. It takes you to another page, which simply displays a link to the cotton collection. Why 2 clicks to your products? I would eliminate the page with the "Click Here to View the collection" and just go straight to the products.

I recommend a complete redesign of a new template for your website, which would be much easier than editing all the 'spaghetti' that's there now.