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  1. #1
    Join Date
    Jan 2006
    Posts
    128
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    0

    Default Newsletter module not functioning

    Used it many times in the past, first time using it since upgrade to 1.5.1

    Get as far as the drop down menu for which clients I would like to send to (able to select), then click 'send'

    Screen almost instantly goes back to Admin home screen, with no emails sent.

    I do not see the sending screen.

    So far...

    Have checked email settings... but this has never been a problem in the past.

    Any help appreciated

    all the best and Merry Christmas / Happy Holidays

    Phil

  2. #2
    Join Date
    Dec 2010
    Location
    UK
    Posts
    1,771
    Plugin Contributions
    3

    Default Re: Newsletter module not functioning

    A link to the module (and version No. please).

  3. #3
    Join Date
    Jan 2006
    Posts
    128
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    0

    Default Re: Newsletter module not functioning

    Version is v1.5.1

    Using the newsetter and product notifications manager - located under the tools menu

    As soon as I 'select' which group I would like to send to, I immediately get kicked to the admin home page.

  4. #4
    Join Date
    Dec 2010
    Location
    UK
    Posts
    1,771
    Plugin Contributions
    3

    Default Re: Newsletter module not functioning

    oh and anything in your error log folder?

  5. #5
    Join Date
    Jan 2006
    Posts
    128
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    0

    Default Re: Newsletter module not functioning

    I am embarassed to ask.... where would i find the error log folder?

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Newsletter module not functioning

    where would i find the error log folder
    Check the cache folder and the logs folder using FTP
    Zen-Venom Get Bitten

  7. #7
    Join Date
    Jan 2006
    Posts
    128
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    0

    Default Re: Newsletter module not functioning

    log folder in root is empty

    Cache in Public_html has 3 install logs in it from October

    Log folder in Public_htl is empty

    thanks for your help

    Phil

  8. #8
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Newsletter module not functioning

    first time using it since upgrade to 1.5.1
    Triple check that all the admin files are ALL v1.5.1

    Reload them - overwriting what is there from a fresh distribution
    Zen-Venom Get Bitten

  9. #9
    Join Date
    Jan 2006
    Posts
    128
    Plugin Contributions
    0

    Default Re: Newsletter module not functioning

    yes that did it, replaced the files in - admin/includes/modules/newsletters and now all seams to work

    thank-you for your help, very much appreciated

    have a great holiday season

    all the best

    phil

 

 

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