Issues with HTML emails not sending

[SmartBUyAudio]

I am trying to use the html emails instead of the php emails. I have enabled MIME html when sending emails as well as set the email admin format to html. But still, when I send an email it always shows the php style email?

[DrByte]

It will only send HTML if the recipient is a customer in your store and has specifically opted in to HTML-formatted emails in their account email preferences.

And, if you're using "PHP" as the email-transport instead of SMTP or SMTPAUTH, then it's very possible that the unauthenticated email is having HTML parts removed by your mailserver because it sees the unauthenticated email as potential spam because it contains email and its source can't be validated.

Also, you said "emails not sending". But are sure they're not sending, or just not "arriving"? There's a big difference there.

http://www.zen-cart.com/wiki/index.p...Email_Problems
http://www.zen-cart.com/wiki/index.p...Of_Lost_Emails

[SmartBUyAudio]

Wow... feel kind of stupid.

I had everything setup correctly... even the SMTPAUTH.... what I didn't have was the customer setup to receive html format. I apologize for the question lol

On another note... I was wondering how to edit the html emails themselves... I would like to change the copyright and maybe some of the disclaimer verbage.

I really appreciate your help with the newbie

[DrByte]

Haha, I know exactly how that goes!

The fast way to find out which specific file to edit is by using the Developers Toolkit in your Admin:
http://www.zen-cart.com/content.php?...-files-to-edit
http://www.zen-cart.com/content.php?...lopers-toolkit

You'll find that the text itself all comes from language files, whether for the individual page/module that's building that email, or from the email_extras file which contains some common email texts.

The HTML email template/layout/design files (not the text content itself though) are in the /email/ folder.

[SmartBUyAudio]

Thanks so much... that worked perfectly and i was able to change the copyright info.

Thanks again! Now I just have to figure out how to center the header image (header.jpg) in the email!

[DrByte]

That's in the email template files. You'll need to adjust the HTML/CSS in those files. And probably will have to touch them all in one way or another.