Abandoned Shopping Cart Email Reminder

[gonsman]

This is a great marketing module. Big Thanks to developer!

Could you please advise if there is any way to see what customers received this email? Any options to track opens, etc.
Is this only going to be sent once to the same person?

I've got everything up and running including cron job every hour but would love to be able to get some insights.

Kind Regards
Damian K.

Hi Damian,

Thank you for the comments. There is no tracking to see who received or opened the emails. It will only send one email unless the user logs back in and leaves items in their cart again. To make sure the cron is working, I would set the reminder hours to 1, login to the web site, add something to your cart and logout. In an hour you should get an email.

Thanks

-Sean

[jberman]

Hello. I have installed the mod on my zen cart install, v1.5.0. The cart_reminder_install.php runs without error. However after install, I see the new configuration section for the Shopping Cart reminder, but when I enter that section there are no options to configure.

A screen shot is available here: http://inspiredbydominic.com/store/screen.png

Please let me what I can do to diagnose the issue. Thanks!

-John

[knuckle-101]

Hello. I have installed the mod on my zen cart install, v1.5.0. The cart_reminder_install.php runs without error. However after install, I see the new configuration section for the Shopping Cart reminder, but when I enter that section there are no options to configure.

A screen shot is available here: http://inspiredbydominic.com/store/screen.png

Please let me what I can do to diagnose the issue. Thanks!

-John

Looks like you are either missing files, files corrupted during upload or of the sort. Try re-uploading all files one at a time in their proper directories and see if it fixes it.

[jberman]

Looks like you are either missing files, files corrupted during upload or of the sort. Try re-uploading all files one at a time in their proper directories and see if it fixes it.

This has been attempted twice and the screen remains the same.

[knuckle-101]

This has been attempted twice and the screen remains the same.

Not sure about this one. Did you make sure the SQL was installed properly? As you see in the image it works and all I did was drop the files in their proper directories and upload the SQL . Weird indeed as far as I can tell something did not upload or it corrupted during upload or your SQL was not installed. Maybe someone with the same issue as you have can be more assistance.

Attachment 11979

[jberman]

There were SQL errors in the cart_reminder_install.php (latest version).

On line 46:

$sql = "UPDATE `".DB_PREFIX."configuration_group` SET `sort_order` = $last_id WHERE `configuration_group_id`=";

The "configuration_group_id" variable isn't passed into the statement. I commented this out.

In addition to that, the statements that follow do not append the DB_PREFIX to the configuration table.

i.e.

$sql = "INSERT INTO configuration ...

should be

$sql = "INSERT INTO `".DB_PREFIX."configuration` ...

Thanks for all your help!

[Trademagic]

This is my first time, so please be gentle...

I have installed shopping cart reminder and been having the following email for days. It comes every hour, at the time chosen.

/bin/sh: 0: command not found
/bin/sh: php: command not found

The code I placed in cron is 0 ****cd/home/content/69/11416569/html/; php cart_reminder_cron.php > /dev/null

I think I saved this correctly on godaddy cron Job manager but don't know if I did code right. Go daddy says never seen 0 ****cd before my address info, but copied it from instructions info.

I have read all dialogue here, and checked cart reminder install to confirm changes above this were on my copy correctly. I believe this is the only thing installed affecting core files.

My site is reasonablerigging.com and the site is on the index level of the site.

Can someone tell me what to do that does not involve inflicting pain on myself...?

Many thanks,

Marc

[andilyn]

I'm trying to setup the cron job and must be doing something wrong.
I use HostGator for my server
my latest attempt is:
php /home/andilyn/public_html/php cart_reminder_cron.php
which sends my admin an email of:
Status: 404 Not Found
Content-type: text/html
No input file specified.

cd /home/andilyn/public_html/cherrypitcrafts.com/; php cart_reminder_cron.php > /dev/null
which sent out this email to my admin:
/bin/sh: /home/andilyn/public_html/cherrypitcrafts.com: is a directory
Status: 404 Not Found
Content-type: text/html
No input file specified.

Anyone have any clues?

[Trademagic]

Is there a problem having two autoresponder programs at the same time. I received an error and have Autoresponder+ off and cart reminder which is on. Can one use both for their different purposes, or is this a problem for zencart?

[gothstone]

Mod works, but I can't get the HTML emails to come out right. Below is what I get. Any ideas?

--PHP-mixed-2bce926a2cd21eda3723a5a432d704ba
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit

Dear Todd,

We noticed you added some items to your shopping cart, but did not check out.  If you experienced any trouble with our site or during checkout, we would be more than happy to help out.  In addition, if you have any questions or concerns about our products or any of our policies, please let us know so we can address them promptly.  It is our goal to ensure you have the best possible shopping experience, so please don't hesitate to reach out.

To send us an email, you can REPLY to this message or visit our contact page at https://dev.pezcollectors.com/index.php?main_page=contact_us

For your convenience, we have listed the items currently in your cart below:

Zipp European My Little Pony New Generation Pez Loose
Quantity: 1
https://dev.pezcollectors.com/index.php?main_page=product_info&products_id=7968



If you are ready to checkout, please login to your account at https://dev.pezcollectors.com/index.php?main_page=login and proceed to checkout.

If you don't remember your password, you can reset it here: https://dev.pezcollectors.com/index.php?main_page=password_forgotten

Thank you,

Pez Collectors Store

--PHP-mixed-2bce926a2cd21eda3723a5a432d704ba
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit

<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<base href="https://dev.pezcollectors.com/" />

<style type="text/css">
body {background-color:#ffffff; color:#000000; font-family:Verdana, Arial, Helvetica, sans-serif; text-align:center;}
a:link {color:#0066cc;}
a:hover {background-color:#eeeecc; color:#0066cc;}
a:visited {color:#0066cc;}
.holder {background-color:#f9f9f9; border:1px solid #9a9a9a; font-size:9px; text-align:left; width:550px;}
.header {font-size:10px; padding:0px; width:550px;}
.content {font-size:10px; padding:5px; width:550px;}
.footer {border-top:1px solid #9a9a9a; font-size:9px; text-align:center; width:550px;}
.extra-info {background-color:#cccc99; border:1px dashed #9a9a9a; font-size:10px; margin-top:10px; padding:5px; width:550px;}
.content-line {padding:5px; font-size:10px;}
.content-line-title {font-weight:bold; font-size:11px; padding-top:3px;}
.order-detail-area {background-color:#CCCC99; border:1px #9a9a9a; width:542px; padding:2px; font-size:10px; }
.product-details {font-size:10px;}
.product-details-num {font-size:10px; font-weight:bold;}
.order-totals-text {font-size:10px; font-weight:bold;}
.order-totals-num {font-size:10px; }
.comments {background-color:#FF6699; border:1px #9a9a9a; width:542px; padding:2px; font-size:10px; }
.address-block {background-color:#E4E8F3; border:1px solid #9a9a9a; margin-top:3px;}
.address {font-size:10px;}
.payment-detail, .payment-footer {font-size:10px;}
.extra-info {background-color:#cccc99; border:1px solid #9a9a9a; font-size:10px; margin-top:10px; padding:5px; width:550px;}
.extra-info-bold {font-weight:bold;}
.disclaimer {background-color:#f9f9f9; border:1px solid #cccccc; font-size:10px; margin-top:10px; padding:5px; width:550px;}
.disclaimer1 {color:#666666; padding:5px;}
.disclaimer1 a:link {color:#666666;}
.disclaimer1 a:visited {color:#666666;}
.disclaimer2 {color:#666666; padding:5px;}
.copyright {border-bottom:0px solid #9a9a9a; padding:5px;}

</style>
</head>

<body>
<div class="holder">

  <!-- Header Section -->
  <div class="header">
  <img src="email/header.jpg" alt="logo" />
  </div>


  <!-- Content Section -->
  <div class="content">
    <div class="content-line">
      Dear Todd,
      <p>We noticed you added some items to your shopping cart, but did not check out.  If you experienced any trouble with our site or during checkout, we would be more than happy to help out.  In addition, if you have any questions or concerns about our products or any of our policies, please let us know so we can address them promptly.  It is our goal to ensure you have the best possible shopping experience, so please don't hesitate to reach out.</p>
      <p>To send us an email, you can REPLY to this message or visit our contact page at
      <a href="https://dev.pezcollectors.com/index.php?main_page=contact_us">https://dev.pezcollectors.com/index.php?main_page=contact_us</a></p>
      <p>For your convenience, we have listed the items currently in your cart below:</p>
      <p>&nbsp;
  </div>
        <a href="https://dev.pezcollectors.com/index.php?main_page=product_info&products_id=7968">Zipp European My Little Pony New Generation Pez Loose</a><br>Quantity: 1<br><br>


 <div class="content-line">If you are ready to checkout, please login to your account at https://dev.pezcollectors.com/index.php?main_page=login and proceed to checkout.
  <p>If you don't remember your password, you can reset it here: <a href="https://dev.pezcollectors.com/index.php?main_page=password_forgotten">https://dev.pezcollectors.com/index.php?main_page=password_forgotten</a></p>
  <p>Thank you,</p>
  <strong>
  <p>Pez Collectors Store</strong></p></div>

</div>

</body>
</html>